Lead Medical Assistant - JP Clinic Admin - Full Time

WASHOE BARTON MEDICAL CLINIC•Gardnerville Ranchos, NV

8d•Onsite

About The Position

Provide comfortable, safe and professional care for the clinic patient, infant through geriatric. Maintain an efficient flow of patients for the clinician. Working knowledge of all equipment and all required QA checks. Stocks supplies and orders appropriately. Schedules patients for testing procedures and ensures all test results and reports are scanned in the patient chart prior to the appointment. The position is responsible to ensure CVH medical assistants are trained and competent in all clinical skills performed by medical assistants in CVH clinic settings. The position is responsible to stay current regarding changes in medical assistant's scope of practice. The Lead Medical Assistant must maintain, and update as needed, a training manual and a training program for all medical assistants within the ambulatory clinics. The position is responsible for developing and coordinating up-to-date in-service classes for existing medical assistants related to all competency-based clinical skills. Upon completion of all new and existing medical assistant training and/or competency assessments, the Lead Medical Assistant must provide the medical assistant and his or her director supervisor/manager with a signed copy of the medical assistant's competency assessment. This position is responsible to assist the manager in daily duties which include but are not limited to developing work schedules, work station schedules, addressing employee productivity, etc. This position is responsible to assist the manager when necessary when an employee had an unscheduled absence, and has the authority to find appropriate coverage following clinics budgetary guidelines and determining whether or not patient volume warrants replacement coverage.

Requirements

Must be a Registered or Certified Medical Assistant: certification as a Medical Assistant by AAMA, AMT, NHA or NCCT
Current BLS Certification
EPIC Certified Ambulatory Medical Assistant Trainer
Office Lab Assistant license
Reading, writing, organizing, and filing skills.
Patient centered care
Patient centered medical home (Knowledge of or experience)
Professional phone etiquette.
Customer service skills.
Computer and word processing skills.
Must be able to receive direction and correctly assess employee training/skill needs, and determine when consultation is required.
Must be an Epic Ambulatory Certified Trainer.
Leadership and collaboration skills such as role modeling, coaching, monitoring, and promotion of team work in the development of the medical assistant staff.

Responsibilities

Assist the physicians and providers by collecting patient vital signs and other pertinent data.
Escort the patients to exam rooms, take weight and vital signs and assist in determining medical problem.
Obtain brief medical history to include age, date of birth, chief complaint, current medications with dosage and allergies.
Assist physicians with minor diagnostic procedures and treatments.
Sterilize and set up Instruments.
Prepare examination rooms and instruments.
Stock supplies
Effectively provide explanations and educate patients, families regarding treatments and interventions.
Schedule patients for testing procedures. Obtain test results and ensure that Jab reports, x-rays and other information is in the medical record prior to the appointment and filed according to office guidelines.
Authorize and fax to pharmacy requests for refills.
Ensure routine medical office duties are completed as assigned, to include, emptying waste baskets, cleaning and disinfecting room counters and exam tables, ordering medical supplies, equipment controls - daily, weekly, and monthly.
Ensure that all aspects of patient care and observations are documented, accurately and timely
Take the initiative to assist medical assistants when volumes dictate.
Resolve department issues independently on a daily basis.
Find coverage for staffing shortages.
Act as a system coordinator when employee or system issues arise.
Coordinate training for all new medical assistants in Ambulatory Services on Ambulatory Services Division clinical processes and workflows.
Maintain advanced knowledge base in medical assistants' scope of practice in ambulatory setting. (i.e. regulatory bills, education and certifications available)
Utilize coaching and mentoring as effective modality for adult learners. Utilize appropriate adult learning strategies.
Serve as resource for medical assistants, PCPs and site management regarding clinical functions specific to medical assistants.
Training emphasizes patient safety and includes all policies and procedures pertaining to medical assistants' clinical functions.
Develop both initial, annual and ongoing competency assessment and evaluation for medical assistant staff.
Answer telephones, route callers, take messages and provide routine information to callers.
Return Phone calls in a timely manner
Work in conjunction with the entire clinic staff to provide a patient centered care team with effective communication being the common denominator.
Relay messages to appropriate staff members through In Basket of EMR
Efficiently work in EMR and the in Basket within EMR

Benefits

RETENTION BONUS!
NO STATE INCOME TAX
Hometown Health Medical, EyeMed Vision, Guardian Dental and Flexible Spending Account.
Vanguard 401(k) with match.
Employer paid Care Flight Membership for your household (full-time employees) (A Division of REMSA).
Employer Paid Basic Life and AD&D insurance.
Unum Supplemental Insurance (Critical Illness, Accident, Short Term & Long Term Disability).
Earned Time Off, Sick Leave and Paid Holidays.
Nevada 529 College Fund.
Unum Employee Assistance Program.
Employer paid Credit monitoring and Identity Theft Program through CyberScout.
Tuition Reimbursement, Clinical Ladder & HRSA Loan Repayment Program (for qualifying positions).
Priority Childcare Enrollment with the Boys and Girls Club of Western NV for ages 9 months+.
Paid Volunteer Hours for staff to help in the community.