Lead Medical Assistant (Full Time)

SDG MGMT Company • Monroe, NY

16h • Onsite

About The Position

Schweiger is a leading dermatology practice with a significant national presence, offering medical, cosmetic, and surgical dermatology and allergy services. The company emphasizes creating the Ultimate Patient Experience and a great working environment. Schweiger has been recognized for its rapid growth and has received Great Place to Work certification. This role is for a Full-Time Lead Medical Assistant at the Monroe Office, responsible for providing administrative support and staff development to ensure a professional and effective medical operation. Previous healthcare experience is required.

Requirements

• Previous healthcare experience is required.
• 2 - 3 years of experience working in a dermatology/medical environment preferred.
• Experience using EMR software and patient scheduling systems preferred.
• Must be computer savvy and familiar with Microsoft Word, Excel, and Outlook.
• Strong communication, interpersonal, and organizational skills.
• Excellent patient relation and customer services skills.
• Must be professional, reliable, and dedicated employee.
• Must have strong critical thinking, problem resolution skills and be a great multitasker.
• Open availability to work during weekdays and weekends.

Nice To Haves

• Prefer prior experience working in a dermatology / medical environment.

Responsibilities

• Promote a professional and welcoming atmosphere that enhances the quality of service and care offered to patients and for respective provider.
• Lead by example, maintains office presence and highest level of professionalism.
• Maintains effective and constructive communication with office management to instill company values, vision, and protocols in all associated colleagues and providers.
• Have a thorough working knowledge of all standard operating protocol and policies that pertain to the clinical department.
• Have thorough knowledge of all clinical treatments to appropriately care for the patient’s needs.
• Proficient in pre-care and post-care treatment instructions.
• Fully understands provider to patient flow and anticipates provider’s next steps to the best of their ability.
• Assist the physician in medical, cosmetic, allergy, and/or laser procedures.
• Preps exam rooms for all procedures and properly cleans exam rooms after every visit.
• Assist Office Management in successfully running the day-to-day clinical operations of their respective location by providing supervision and evaluation of day-to-day duties.
• Ensure that all assigned Medical Assistants/LPNs follow company policies and protocols such as adhering to opening and closing checklist are being accounted for daily and properly.
• On a daily basis, scan all consumables and retail products to assist Office Management with always maintaining an adequate number; when needed, properly place orders via expense protocol for consumables and retail products.
• Consistently maintain an adequate amount of medical supplies by executing weekly inventory counts, placing bi-weekly medical supply orders along with emergency orders as needed while always considering cost savings measures.
• Ensures all medical equipment is being properly maintained avoiding running out of key items, overspending or waste.
• Properly assists provider in recording prescribed treatments, medications, lab requisitions, biopsies, cultures, photos, prescriptions, prior authorization, obtaining consents, and/or procedures within established guidelines.
• Work with Office Management to audit consumable tracker and laser logs on a weekly basis.
• Responsible for auditing all specimen logbooks and lab tracker for respective location’s providers.
• Ensures all books are kept up to date and every provider and MA follow proper protocol.
• Oversee and ensure all required medical forms (written and/or electric) such as consents, EMR notes, lab results, etc. are organized and submitted with accurate data and in a timely manner.
• Work closely with management to execute all new protocols and assist with training needs.
• Works with General/Regional/Clinical Managers to provide onboarding planning, training, and continued education to all new and current assigned Medical Support Staff.
• Works with MAs, LPNs, and MA Floater to ensure all refill and prior authorization requests in combination with To Do tasks requests to ensure all items are being handled in a timely fashion at respective locations.
• Assist office management in supervising/finding coverage for necessary shifts should there be a support staff call out, emergency, or PTO taken; steps in and covers shifts on any emergency needs.
• Must exude a strong understanding of and enforce CLIA, OSHA and HIPAA regulations as well as report and help document any incidents to the respective office management.
• Properly cross trains to assist in covering the front desk during emergencies, as needed.
• Must be open to handling any other duties not mentioned above to ensure proper support to the respective office.
• Other duties as assigned by supervisor on an as needed basis.

Benefits

• Medical ( Virtual Care included)
• HSA/FSA
• Dental
• Vision
• 401K
• Company Sponsored Short Term Disability ( Only applicable for non-California employee )
• Pre-tax savings available for public transit commuters
• Your birthday is an additional personal holiday
• Employee discounts on Schweiger skin care products & cosmetic services

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed