Lead Medical Assistant - Multispecialty Foxboro

Mass General Brigham•Foxborough, MA

5d•$24 - $28•Onsite

About The Position

The role is a vital member of the care team, responsible for exercising appropriate leadership and oversight of clinical operations and Medical Assistant staff throughout the assigned site or department under the direction of the Practice Manager. In addition to performing the duties of a Medical Assistant, the position serves as a role model and resource for site staff. Acting as a liaison between the site-based clinical staff, the Practice Manager, and the Medical Director or Physicians. The Lead facilitates office-wide communication, coordinates new clinical initiatives, and addresses clinical issue resolutions to enhance operational efficiency.

Requirements

High School Diploma or Equivalent required
Certified Medical Assistant - Data Conversion - Various Issuers required
Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred
Experience as a medical assistant, with demonstrated proficiency in clinical and administrative tasks 3-5 years required
Strong leadership and team management skills.
Comprehensive knowledge of medical terminology, procedures, and protocols.
Proficiency in electronic health record (EHR) systems and medical office software.
Ability to take vital signs, manual blood pressure, and collect blood samples and other specimens.
Excellent interpersonal and communication skills, both written and verbal.
Attention to detail and strong organizational abilities.
Ability to multitask, prioritize, and adapt in a fast-paced healthcare environment.
Knowledge of HIPAA and other privacy and security regulations.
Strong interpersonal and communication skills are essential for success in this position.
Ability to prioritize tasks in complex and busy environments.
Accuracy and attention to detail.
Comply with all local, state, and federal privacy and confidentiality rules and regulations.
Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens.
Comprehensive knowledge of medical terminology, procedures, and protocols.
Proficiency in electronic health record (EHR) systems and medical office software.
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Managing one's own time and the time of others.

Responsibilities

Assists in complex office-based procedures and provides clinical oversight for quality control programs.
Provide leadership to the medical assisting team, including training, mentoring, and performance guidance.
Assign tasks and responsibilities to team members, ensuring proper workload distribution and effective utilization of resources.
Foster a positive and collaborative team environment, promoting teamwork and professional growth.
Coordinate patient flow, ensuring timely and efficient delivery of care.
Assist with patient intake, including obtaining medical history, vital signs, and preparing patients for examination.
Participates in the interview process for new MAs and serves as a preceptor for new hires or students, supervising clinic support staff and creating coverage schedules for the MA team.
Assists with competency assessment for other MAs and provides input on performance evaluations.
Departmental quality initiatives, such as two patient identifiers and hand hygiene.