Lead Medical Assistant/MA - Primary Care Clinic

Fairview Health Services•Apple Valley, MN

2d•Onsite

About The Position

Fairview is looking for a Lead Medical Assistant to join our Primary Care team in Apple Valley, MN! This position is approved for 80 hours every two weeks and is a benefit-eligible position. Clinic Hours of Operation are Monday – Thursday: 7:00 AM – 6:00 PM and Friday: 7:00 AM – 5:00 PM. This position also qualifies for up to a $2000 New Hire Sign-on Bonus. As a member of the care team, the Medical Assistant supports quality patient- and family-centered care principles through performing a variety of high-level functions within a care team to support the needs of the healthcare team and patients/families. The Medical Assistant will gather information and documents to support the patient visit. The medical assistant is responsible for adhering to all policies, procedures and practice guidelines, promoting teamwork with all members of the health care team, maintaining complete, timely and accurate clinical documentation for each patient and continually looking for opportunities to improve processes and workflow. Lead Medical Assistants will coordinate daily activities of the team to ensure patient needs are met. They are responsible for daily work assignments and makes adjustments to meet department requirements. Lead MAs will assist with arranging immediate coverage for sick calls and assigns breaks. They will provide observations and assists with testing for proficiency regarding performance, conduct, and behavior management. The Lead will attends clinic meetings and communicate appropriate information; serving as a clinic representative at peer groups or other meetings. Leads will promote an empowering and team centered environment within the department, other site departments, and other clinics. Coordination of staff orientation, training, and orientation to new and existing staff is also be an important function of the Lead MA position.

Requirements

Graduate of an accredited Medical Assistant Program or LPN
Basic Life Support (American Heart Assoc or Red Cross) AHA

Nice To Haves

2-3 years of experience in functional area is preferred

Responsibilities

Coordinates daily activities of work team to ensure patient needs are met.
Assists with arranging immediate coverage for sick calls and assigns breaks.
Monitors daily work assignments and adjusts in assignments to meet department requirements.
Refers standards of practice issues to supervisor for resolution.
Responds to and helps resolve operational issues, including provider issues
Ensures adequate inventory of supplies is maintained by serving as liaison to supply chain.
Coordinates staff orientation and training. Provide education training and orientation to new and existing staff
Participates in interview process.
Provides observations and assists with testing for competency regarding performance, conduct and behavior for performance management.
Maintains confidentiality
Promotes team environment within department, other site departments, and other clinics.
Serves as a clinic representative at peer group or other meetings as assigned.
Attends clinic meetings and communicates appropriate information to others.
Leads by example
Problem solving and project work.
Provides motivation and encouragement to employees.
Serves as mentor within the dept
Supports organizational initiatives
Supports a safe work environment.
Ensures safety policies and practice are maintained.
May serve as Infection Control or Safety Liaison.
Ensures equipment is in working order and quality control logs are completed as needed.
May assist in patient feedback or concerns by investigation of issues