Lead Medical Assistant - Adult Medicine - Chicopee

Trinity Health•Chicopee, MA

10d•Onsite

About The Position

We’re Hiring a Lead Medical Assistant! Ready to thrive in a dynamic, high energy environment? Join our Adult Medicine Specialty Practice and bring your exceptional talents to a team that makes a real impact—every single day. If you love helping patients, staying organized, and being part of a fast paced, supportive team… we want to meet you! You would be responsible to oversee daily clinical operations, ensure efficient patient flow and high-quality care in a busy outpatient setting. Responsibilities include supervising medical assistant staff, coordinating schedules, providing direct patient care (such as taking vital signs and administering medications), and assisting with procedures. This role also involves training new staff, managing inventory, and ensuring compliance with healthcare regulations. Ideal for a proactive leader with strong organizational skills and a commitment to patient-centered care.

Requirements

Graduate of a Medical Assistant program.
Current Medical Assistant Certificate/Registration and CPR required.
Minimum of five (5) years of Medical Assistant experience.

Responsibilities

Prepares exam and treatment rooms.
Prepares patients for examination and treatment.
Ensures patient is given appropriate clothing in preparation for the expected physical exam or minor surgeries
Obtains pertinent history, enters into the medical record including chief complaint, medical and surgical history, allergies, medications, and appropriate review of systems, and takes/documents patient vital signs.
In treatment rooms, serves as a scribe between patient and physician, documenting all relevant information.
Processes and files all lab/diagnostic test results, correspondence, clinical notes in patients’ chart after they have been reviewed by the physician.
Assures accurate and complete documentation on patient records and notifies providers and other departments of diagnostic testing results.
Coordinates patient flow in the office.
Collaborates with receptionist to make certain that patients are seen in a timely and efficient manner.
Assists front office personnel by answering the telephone, scheduling patient appointments, and other tasks as needed.