Lead Medical Assistant

CenterWell • Bowie, TX

37d • Onsite

About The Position

The Lead Medical Assistant is the first contact for patient care. Responsible for administrative tasks in addition to patient care. The Lead Medical Assistant assumes ownership and leads advanced and specialized administrative, operational, and customer support tasks that require independent initiative and judgment. The Lead Medical Assistant performs clinical tasks. These responsibilities include discussing symptoms and obtaining vital signs. They also involve medication and vaccine administration, and phlebotomy and collecting specimens. Additionally, they encompass performing diagnostic screening tests, sterilizing and cleaning equipment, and maintaining examination rooms. Finally, they require documenting information into the electronic medical records system. Collaborate with Physicians and Advanced Practice Providers. Deliver direct patient care dependent on what active certification allows. Decisions are regarding the daily priorities for an administrative work group and external vendors. These priorities include coordinating work activities and monitoring progress towards schedules/goals. Often, you will oversee the work of others and be the primary administrative owner of a main process, program, product, or technology. Work within broad guidelines. The Lead Medical Assistant has advanced knowledge, contributes to process improvement, delivers in-depth education, and provides advanced guidance/mentoring to other Medical Assistants. Use your skills to make an impact.

Requirements

• Certified or Registered Phlebotomy Experience
• Medication/vaccine administration experience
• 3+ years MA Experience
• High school diploma or equivalent
• CPR Certified
• This role is considered patient facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

Nice To Haves

• 1+ years MA experience in PCO center
• Value Based Care experience including knowledge of HEDIS, CPT/ICD coding, and CAHPS/HOS Patient Experience
• Bilingual proficiency in English and Spanish - must pass proficiency exam prior to foreign language communication

Responsibilities

• Discussing symptoms and obtaining vital signs.
• Medication and vaccine administration.
• Phlebotomy and collecting specimens.
• Performing diagnostic screening tests.
• Sterilizing and cleaning equipment.
• Maintaining examination rooms.
• Documenting information into the electronic medical records system.
• Collaborate with Physicians and Advanced Practice Providers.
• Deliver direct patient care dependent on what active certification allows.
• Make decisions regarding the daily priorities for an administrative work group and external vendors.
• Coordinating work activities and monitoring progress towards schedules/goals.
• Oversee the work of others and be the primary administrative owner of a main process, program, product, or technology.
• Contribute to process improvement.
• Deliver in-depth education.
• Provide advanced guidance/mentoring to other Medical Assistants.

Benefits

• Health benefits effective day 1
• Paid time off, holidays, volunteer time and jury duty pay
• Recognition pay
• 401(k) retirement savings plan with employer match
• Tuition assistance
• Scholarships for eligible dependents
• Parental and caregiver leave
• Employee charity matching program
• Network Resource Groups (NRGs)
• Career development opportunities
• medical, dental and vision benefits
• short-term and long-term disability
• life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED