Lead Medical Assistant - Internal Medicine

Cedars-Sinai•Beverly Hills, CA

11h•$26 - $40•Onsite

About The Position

Cedars-Sinai Medical Network is committed to providing excellent care through its primary care and specialist physicians. Patients benefit from convenient access and seamless care coordination. As part of Cedars-Sinai, physicians and staff are partners in quality healthcare, contributing to the reputation of one of the nation's finest hospitals. For the 8th consecutive year, we have been recognized as one of the top 20 Physician Groups in Southern California by Integrated Healthcare Associates (IHA). This role functions as a clinical team lead for Medical Assistants, supporting physicians and clinical staff in healthcare delivery across multiple specialty areas. The position is responsible for orienting and clinically training Medical Assistants according to approved standard work, assessing workflow, and supervising staff and scheduling coverage.

Requirements

Clinical proficiencies
Passion for highest quality and patient satisfaction
Ability, skill and knowledge to work in more than one specialty area
Ability to perform administrative and clinical support activities
Ability to assist as a chaperone

Responsibilities

Leads huddles to supervise, assess and evaluate department workflow.
Provides orientation and training for Medical Assistants and administrative staff.
Assists the Supervisor with the preparation, documentation and make recommendations related to corrective actions.
Provides assistance in supervising policies and other department specific data for safeguarding organization resources.
Evaluates the administrative and clinical skills (based on scope of practice) of staff.
Manages patient care flow and assists with supervising CS-Link message pools.
Assists with the administrative and clinical (based on scope of practice) support activities including facilities management, patient billing, utilization management, quality management, risk management, human resources, and payroll.
Prepares patients for provider by reviewing current medications and record in medical record.
Takes appropriate vital signs and documents in the medical record.
Sets up exam room/procedure rooms appropriately based on patient visit needs.
Sweeps clinical areas to supervise inventory, evaluate equipment, clean/re-process equipment and supplies.
Assists provider during examination/procedure based on scope of practice, as advised by provider.
Provides assistance in Quality Assurance measures for suites, including recording Quality Control testing on designated equipment.
Provides assistance and advises patient inquiries or complaints to appropriate medical staff members, administrative staff, insurance plans, and other departments to ensure satisfactory resolution.
Assists as a chaperone when needed upon completion of the required Chaperone Training.