Lead Material Handler - Cleveland $25/hr

ServiceMaster Elite Janitorial•Euclid, OH
•Onsite

About The Position

For more than 60 years, ServiceMaster Clean has been creating cleaner, healthier, safer work environments for our customers. As a ServiceMaster Service Partner, you belong to a team that works together to deliver the best solutions and customer service to our clients.

Requirements

  • Valid Forklift Certification

Responsibilities

  • Oversee and direct the daily activities of the Material Handling team to ensure work is completed safely, efficiently, and according to operational requirements.
  • Assign and coordinate daily work responsibilities based on workload, priorities, staffing, and operational needs.
  • Provide hands-on leadership and support to Material Handlers throughout the shift.
  • Monitor employee performance, productivity, safety practices, and completion of assigned tasks.
  • Communicate operational priorities, changes, safety expectations, and work instructions clearly to team members.
  • Serve as a primary point of contact for Material Handlers during the shift and communicate operational concerns or needs to management.
  • Operate PIT equipment, forklifts, and other approved material-handling equipment as needed to support daily operations.
  • Safely load and unload materials and products from trucks, trailers, containers, and designated staging areas using PIT equipment or other material-handling equipment.
  • Move and maneuver pallets, materials, and goods throughout the facility safely and efficiently.
  • Build, stack, stage, and organize pallets for efficient storage, movement, and transportation.
  • Load, unload, and stack pallets manually or with approved equipment.
  • Inspect pallets and materials for damage and ensure damaged pallets are repaired, recycled, removed, or properly handled as required.
  • Assist with inventory movement, staging, organization, quality control, and general warehouse support.
  • Maintain a clean, safe, and organized work environment in accordance with OSHA requirements, company policies, and customer/site safety standards.
  • Ensure Material Handling team members follow all company, customer, and site-specific safety policies and procedures.
  • Immediately address unsafe work practices or conditions and escalate safety concerns to management when necessary.
  • Conduct or assist with daily safety discussions, pre-shift communications, and operational meetings as directed.
  • Perform additional duties as assigned by management.
  • Assist with the onboarding and training of new Material Handlers.
  • Train and coach team members on proper material handling, movement, staging, loading, unloading, and storage procedures.
  • Provide hands-on instruction regarding the safe and efficient use of material-handling equipment.
  • Train, coach, and reinforce proper PIT operating procedures in accordance with company requirements, site requirements, and applicable safety standards.
  • Ensure employees do not operate PIT equipment unless they have completed all required training, evaluation, and authorization.
  • Reinforce safe driving practices, pedestrian awareness, equipment inspection requirements, speed restrictions, designated travel paths, and other PIT safety requirements.
  • Ensure required pre-use inspections of PIT equipment are completed and documented before operation.
  • Identify employees requiring additional coaching or retraining and communicate training needs to management.
  • Support refresher training and corrective coaching following safety incidents, observed unsafe practices, operational concerns, or changes in procedures.
  • Maintain a strong working knowledge of material-handling processes and PIT safety expectations and lead by example when operating equipment.
  • Lead by example and maintain a professional, safety-focused presence throughout the shift.
  • Provide clear direction and expectations to Material Handling team members.
  • Monitor workflow and reposition employees or resources as needed to meet operational demands.
  • Ensure employees remain productive and focused on assigned responsibilities.
  • Coach employees regarding work quality, productivity, attendance, safety, and operational expectations.
  • Communicate employee performance or conduct concerns to management for appropriate follow-up.
  • Assist management with identifying staffing, equipment, training, or operational needs.
  • Help ensure adequate coverage for material-handling responsibilities throughout the shift.
  • Promote teamwork, accountability, communication, and a positive work environment.
  • Coordinate with supervisors, managers, customer representatives, and other operational teams as necessary to support facility needs.
  • Escalate operational, staffing, equipment, safety, or performance concerns to management in a timely manner.

Benefits

  • Paid Vacation
  • Paid Holidays
  • Supplemental Insurance
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