Lead Marketing Service Representative

HCSC•Chicago, IL

13d•Hybrid

About The Position

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development. This Position Is Responsible For Supporting Sales Executives Or Account Management Executives In The Prospecting, Acquiring Or Renewing Business. Support Management Including Leading Or Participating In Special Projects/Initiatives. This is a Hybrid workstyle, meaning three days per week in Downers Grove, IL office and two days per week remote.

Requirements

At least two years of work experience as a health care management Marketing Service Representative OR 5 years of experience in combination of sales/marketing/health insurance experience involving processing and coordination of services for health care clients.
Knowledge of group health products, comparing benefits, and implementation process.
Possess Life and Health State Health Insurance Licenses or obtain Life and Health State Health Insurance Licenses for the state of operations within 90 days of starting in role.
Interpersonal skills to interact professionally with both internal and external contacts.
Analytical and decision-making skills.
Proficient in Microsoft Excel, Word, and PowerPoint.

Nice To Haves

Associate or Bachelor’s Degree.
Experience with sales databases.

Responsibilities

Support Sales Executive(s) to assist in prospecting and acquiring new business.
Develop and maintain business relationships with consultants, brokers, and new clients/customer representatives.
Evaluate the initial RFP and create a summary including benefits, population, size, location, and what reporting is available.
Submit RFP to Underwriting.
Determine what we can and can't administer and make recommendations on plan design, funding, and network options.
Gather data, create, maintain, and/or verify databases. Create or prepare reports.
Respond to questions from prospect and their consultant/broker regarding benefit information and available benefit options.
During Implementation process, manage the process in transitioning benefits from carrier we are replacing to the HCSC Automated Benefits Summary and identify differences. Coordinate this activity with Sales Executive for unique and custom accounts.
Work with internal HCSC partners to identify standards, ranges, filings, and coding’s ability to move members to HCSC. Coordinate this activity with Sales Executive for unique and custom accounts.
During the implementation process, conduct benefit review with the group.
Maintain knowledge of HCSC and Dearborn products and our competitors’ products and how to differentiate and translate differences as part of the implementation process.
May lead or participate in special projects/initiatives.
May include some travel.
Maintain life and health insurance general agent licenses.