Lead Manager Americas

Swiss AviationSoftware • Miami, FL

12d • Hybrid

About The Position

Swiss AviationSoftware is a 100% subsidiary of Lufthansa Technik, and along with our partners in the Digital Tech Ops Ecosystem, leads the digital transformation of the aviation industry in technical asset operation. To strengthen our position at the forefront of this global market, we are expanding our team in the Americas. We are looking for a driven and results-oriented sales professional who thrives in a high-performance environment. As a Lead Manager, you will be responsible for managing the complete sales process from first contact to contract signature, and proactively identify additional sales opportunities. You will work closely with and provide strong support to the Sales Manager in developing customer relationships, preparing proposals, and driving strategic sales initiatives. You will represent a world-class aviation software solution trusted by leading airlines and MROs worldwide. The role is ideal for someone who values professionalism, precision, and accountability, and who seeks to contribute to the continued growth of a globally respected brand.

Requirements

• Proven experience in B2B software sales is essential; a solid understanding of software sales processes is a must.
• Knowledge of the aviation industry is a strong advantage.
• Comprehensive understanding of the full sales cycle, including tender preparation, negotiation, and contract finalization.
• Demonstrated ability to coordinate input across departments and manage complex customer engagements.
• Strong organisational and negotiation abilities, with a high level of accuracy and follow-through.
• Keen eye for detail and ability to produce high-quality, well-structured content.
• Excellent communication, presentation, and relationship management skills.
• Proficiency in CRM tools (preferably Zoho) and MS Office applications.
• Self-motivated, reliable, and results-oriented, with a collaborative and professional approach.
• Excellent command of English; additional languages are an asset.
• Bachelor or Master's degree in sales & marketing, business administration, economics, or closely related commercial field
• Valid work permit for the US

Nice To Haves

• Knowledge of the aviation industry is a strong advantage.
• Excellent command of English; additional languages are an asset.

Responsibilities

• Manage the complete sales process from first contact to contract signature.
• Coordinate and lead tender responses (RFIs, RFPs) by collecting and consolidating input from relevant departments.
• Elaborate financial and commercial offers in line with internal approval procedures.
• Prepare and customize AMOS standard agreements, including coordination of initial commercial negotiations.
• Closely coordinate with the headquarters in Basel to ensure consistent application of sales processes, alignment on pricing practices, and regular exchange on regional market needs.
• Ensure that all lead and opportunity data are accurately maintained in the CRM system.
• Coordinate customer presentations, demonstrations, and site visits.
• Identify upselling and cross-selling opportunities with existing customers.
• Build and maintain strong relationships with potential and existing customers to ensure trust and long-term cooperation.
• Map customer stakeholders and develop tailored communication strategies for each opportunity.
• Actively represent the company in customer meetings, presentations, and relevant industry events or exhibitions.
• Provide punctual support to the Marketing team for local events or campaigns when relevant to ongoing leads or business development activities.

Benefits

• Working in an open and cooperative environment with a motivated and friendly team
• Hybrid work model
• Flight and travel discount
• Excellent working conditions in pleasant surroundings
• Good professional and personal development opportunities
• Highly appealing pension fund scheme/retirement savings plan
• An international work environment with people from around the globe

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees