Lead Maintenance

S2 Residential•Felix, CA

About The Position

The Lead Maintenance is responsible for providing exceptional customer service by completing service requests and leading, supervising, and motivating the maintenance team. The role supports residents and the maintenance team, identifies potential liabilities, and helps correct them. It oversees contract and temporary workers and contract work as directed by the Property Manager, and ensures the maintenance and make-ready teams follow the turn process and deliver quality, timely turns. The Lead Maintenance performs preventative maintenance and keeps records of activities. The role also performs electrical and HVAC repairs, inspections, installations, servicing, troubleshooting, and replacement of defective components and controls. The position requires a rotating on-call schedule for after-hours and weekend emergencies and the ability to work any day of the week throughout the year, depending on property needs and resident activities.

Requirements

  • Valid driver license and auto liability insurance.
  • Reliable transportation.
  • Valid Type II or Universal EPA Certification.
  • Ability to work any of the seven days of the week, 52 weeks of the year, with hours subject to seasonal, property, and resident needs.
  • Ability to continuously walk for eight or more hours per day.
  • Ability to frequently move boxes weighing up to 50 pounds and transport or move appliances weighing up to 100 pounds.
  • Ability to climb, stoop, bend, and grasp objects.
  • Visual acuity for transcribing, operating machines and motor vehicles, determining work accuracy and neatness, and inspecting small defects and parts.

Responsibilities

  • Provide exceptional customer service through completion of residents’ service requests.
  • Lead, supervise, motivate, develop, and participate in annual reviews for maintenance personnel.
  • Coach, mentor, and cross-train team members to prepare them for future opportunities and growth.
  • Supervise contract or temporary workers and oversee contract work as directed by the Property Manager.
  • Ensure the maintenance and make-ready teams follow the turn process and produce quality, timely turns.
  • Identify potential liabilities and assist in correcting them.
  • Perform required preventative maintenance and maintain records of activities.
  • Perform routine electrical repairs, including work on wiring, fuses, fixtures, and sockets.
  • Repair, install, and service HVAC systems and equipment, including refrigeration and air-conditioning components and evaporative coolers.
  • Troubleshoot, repair, or replace defective equipment parts and controls, including thermostats, switches, fan controls, dampers, relays, filters, belts, compressors, heat exchangers, pressure controls, and safety valves.
  • Perform electrical maintenance, repair, installation, and alteration of HVAC equipment, components, timers, motors, and wiring systems; connect motors and control panels.
  • Participate in a rotating on-call schedule for after-hours and weekend emergencies.

Benefits

  • Competitive pay
  • Medical, vision, and dental insurance
  • Company-paid life insurance
  • 401(k) with immediate vesting
  • Paid vacation and holidays
  • Professional or industry certification reimbursement
  • Employee referral program
  • Apartment rental discounts
  • Company-sponsored events and team outings
  • Employee Assistance Program
  • Quarterly bonuses based on NOI
  • On-call bonus
  • Biannual uniform allowance (boots not included)
  • S2 Residential onboarding training program
  • Compliance training courses
  • Mentorship by a peer who has graduated the Lead Maintenance mentor program
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