Lead Maintenance

RICHFIELD REAL ESTATE CORPORATION•Houston, TX

1d•Onsite

About The Position

The Lead Maintenance is responsible for overseeing and performing daily maintenance operations for a 500+ unit mid-rise apartment community in West Houston. This position ensures that apartment homes, building systems, equipment, grounds, and common areas are properly maintained, safe, and in good working condition. Responsibilities include service requests, preventative maintenance, apartment make-readies, emergency repairs, and overall property upkeep in accordance with Company policies and standards. The Lead Maintenance serves as a hands-on working supervisor, providing technical expertise, direction, and training to maintenance personnel while ensuring quality workmanship, productivity, and timely completion of assigned duties. This position works closely with the Property Manager to establish priorities, manage resources, and maintain the physical condition and appearance of the community. This is a non-exempt position.

Requirements

Multifamily maintenance experience required, preferably in a lead or supervisory role at a large apartment community of 400+ units.
Mid-rise or high-rise building maintenance experience strongly preferred.
Strong technical knowledge of HVAC, plumbing, electrical, appliances, boilers, pumps, and general building maintenance.
Experience managing apartment make-readies, preventative maintenance, service requests, and maintenance personnel.
Strong troubleshooting, leadership, organizational, communication, and time management skills.
Knowledge of applicable OSHA, EPA, and maintenance safety requirements.
EPA Section 608 certification required for regulated refrigerant work; CPO certification preferred.
Proficiency with electronic work order systems and basic computer applications.
Valid driver's license and reliable transportation, as required.
Ability to perform physical maintenance duties, including lifting, bending, climbing, and working in varying weather conditions, with or without reasonable accommodation.
Background check and substance abuse testing required as a condition of employment.

Nice To Haves

Mid-rise or high-rise building maintenance experience strongly preferred.
CPO certification preferred.

Responsibilities

Diagnose, troubleshoot, perform, and oversee repairs involving HVAC, plumbing, electrical, appliances, boilers, pumps, and other mechanical systems.
Perform general building repairs, including doors, locks, windows, flooring, drywall, lighting, fixtures, roofing, and other property components.
Maintain pool equipment, irrigation systems, gates, fencing, common areas, and community amenities.
Coordinate repairs of elevators, fire protection systems, and specialized equipment with qualified contractors.
Respond promptly to maintenance emergencies and ensure repairs are completed correctly to minimize recurring issues.
Actively participate in daily maintenance operations while providing technical assistance to maintenance personnel.
Prioritize, assign, and monitor service requests to ensure timely completion and quality workmanship.
Coordinate daily maintenance schedules and staffing based on property needs and operational priorities.
Identify recurring maintenance issues, troubleshoot underlying problems, and implement corrective actions.
Schedule and perform preventative maintenance and routine property inspections to identify repair needs and safety concerns.
Ensure buildings, grounds, parking areas, amenities, and common areas are clean, safe, and properly maintained.
Enforce established safety procedures, proper use of protective equipment, and applicable OSHA and EPA requirements.
Maintain accurate records of work orders, preventative maintenance, inspections, and outstanding repairs.
Oversee and actively participate in apartment make-readies to ensure vacant units meet Company standards and established completion timelines.
Inspect vacant apartments, identify necessary repairs, and coordinate staffing, materials, and contracted services.
Order and maintain supplies and materials for apartment make-readies, routine repairs, and preventative maintenance.
Monitor the make-ready board and progress daily to minimize vacancy downtime and meet scheduled move-in dates.
Conduct final inspections to ensure apartments are clean, functional, and move-in ready.
Communicate completion schedules, delays, and additional repair needs to the Property Manager and office staff.
Supervise, train, and support maintenance personnel to ensure productivity, quality workmanship, and timely completion of assigned duties.
Assign daily responsibilities, monitor employee performance, and address concerns promptly with the Property Manager.
Promote teamwork, professionalism, accountability, and effective communication among maintenance personnel and office staff.
Assist with employee evaluations, coaching, performance improvement, and staffing recommendations.
Provide regular updates to the Property Manager regarding maintenance priorities, staffing, major repairs, and property concerns.
Maintain required maintenance documentation and records of critical property infrastructure, including utility shutoffs and sewer cleanouts.
Lead by example through active participation in maintenance operations and adherence to Company standards.
Comply with Company policies, procedures, safety requirements, and established brand standards.
Provide professional, courteous, and responsive service to residents, coworkers, and vendors.
Demonstrate initiative, accountability, sound judgment, and a commitment to quality workmanship.
Work cooperatively with the Property Manager and office staff to support occupancy, resident satisfaction, and community performance.
Participate in an on-call rotation and respond to after-hours maintenance emergencies as required.
Perform other duties as assigned by management.