Lead Maintenance Technician (Hearth)

Prometheus Real Estate Group • Santa Clara, CA

9h • $38 - $39

About The Position

The Lead Neighbor Service Technician is responsible for all general apartment maintenance in order to maintain and preserve the Neighborhood and to provide a quality living environment for our Neighbors. This role focuses on customer service, daily operations including apartment turnovers and troubleshooting/repairs of mechanical systems, and leadership by mentoring and guiding the team. The Lead will also help manage costs and be resourceful to achieve financial goals.

Requirements

• High School Diploma or General Education Degree (GED).
• Minimum three certificates from related institutions reflecting completion of maintenance related courses (e.g., BOMA, IREM, vocational programs).
• Available for on-call services and weekends.
• Minimum of three to four years experience and/or training in apartment maintenance.
• Mastery of the basics of plumbing, painting, electrical, carpentry, and appliance repairs.
• Knowledge of safety policies and procedures.
• Minimum of one year supervisory experience.
• Ability to speak, communicate, read, write and understand the primary languages used in the workplace (including English) to maintain safety and serve customers.
• Basic computer proficiency.
• Understanding of building materials and tools.
• Ability to use Yardi and manage work orders through technical systems.
• Requires standing, climbing, balancing, sitting, walking, repetitive motions, hearing, and visual acuity.
• Ability to lift up to 50 lbs. occasionally.

Nice To Haves

• Two or more years of supervisory experience.

Responsibilities

• Provide general apartment maintenance to maintain and preserve the Neighborhood.
• Ensure a quality living environment for Neighbors.
• Make Neighbors feel at HOME, well-cared for, and proud to live in the Neighborhoods.
• Complete all phases of apartment turnovers.
• Troubleshoot and repair most major and all minor mechanical systems.
• Help with scheduling outside vendors.
• Track budgets and financials.
• Perform administrative support duties for all maintenance related activities.
• Mentor and provide guidance and leadership to the maintenance team.
• Help the Neighborhood achieve their financial goals through managing costs and being resourceful.
• Lead by example, setting the standard for the team.

Benefits

• Medical; Vision; Dental: 100% Company-paid plans (including eligible dependents) and affordable buy-up options
• Life Insurance
• Accidental Death & Dismemberment Insurance
• Long Term Disability
• Behavioral Health Program Accessible 24/7
• Tax-Free Flexible Spending Accounts
• 401(K) Retirement Plan with Employer Matching
• Recognition & Rewards Program (Torch)
• Vacation: 10 days per year with accrual increasing over time
• Anniversary Vacation: 40-hour Vacation Granted at Tenured Milestones
• Sick Leave: 9 days per year
• 12 paid holidays, including your birthday!
• Paid Volunteer Time
• Tenure-based Housing Discounts
• Educational Assistance, Tuition Reimbursement
• Discretionary Semi-Annual Bonus Plan
• Standby Pay & On-Call Premium Pay
• Other Bonuses & Incentives where Applicable: Referral Bonus, Training Coach Bonus, Renovation Bonus, Lease-Up Bonus, Leasing & Occupancy Contests

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED