Lead Maintenance Technician (The Markham)
About The Position
The Lead Neighbor Service Technician is responsible for all general apartment maintenance in order to maintain and preserve the Neighborhood and to provide a quality living environment for our Neighbors. This role involves ensuring Neighbors feel at HOME, ridiculously well-cared for and genuinely proud to live in our Neighborhoods. The Lead Neighborhood Service Tech is responsible for the timely completion of all phases of apartment turnovers and troubleshooting/repairs of most major and all minor mechanical systems. They will also assist with scheduling outside vendors, tracking budgets and financials, and perform administrative support duties for all maintenance-related activities. As a lead, this individual will mentor others, provide guidance and leadership to their team, and help the Neighborhood achieve their financial goals through managing costs and being resourceful, leading by example.
Requirements
- High School Diploma or General Education Degree (GED) is required.
- Minimum three certificates from related institutions reflecting completion of maintenance related courses, such as: BOMA, IREM and/or vocational programs.
- Available for on-call services and weekends.
- Minimum of three to four years experience and/or training in apartment maintenance.
- Mastered the basics of plumbing, painting, electrical, carpentry, and appliance repairs.
- Knowledge of safety policies and procedures.
- Minimum of one year supervisory experience.
- Ability to speak, communicate, read, write and understand the primary languages used in the workplace including, but not limited to, English.
- Basic computer proficiency.
- Understanding of building materials and tools.
- Ability to use Yardi and manage work orders through technical systems.
- Requires standing, climbing, balancing, sitting, walking, repetitive motions, hearing, and visual acuity.
- Must be able to lift up to 50 lbs. occasionally.
Nice To Haves
- Two or more years of supervisory experience is preferred.
Responsibilities
- Responsible for all general apartment maintenance.
- Maintain and preserve the Neighborhood.
- Provide a quality living environment for Neighbors.
- Ensure Neighbors feel at HOME, well-cared for, and proud to live in the Neighborhoods.
- Complete all phases of apartment turnovers.
- Troubleshoot and repair most major and all minor mechanical systems.
- Schedule outside vendors.
- Track budgets and financials.
- Perform administrative support duties for all maintenance related activities.
- Mentor others.
- Provide guidance and leadership to the team.
- Help the Neighborhood achieve financial goals through managing costs and being resourceful.
- Lead by example, setting the standard for the team.
Benefits
- Medical; Vision; Dental: 100% Company-paid plans (including eligible dependents) and affordable buy-up options
- Life Insurance; Accidental Death & Dismemberment Insurance; Long Term Disability
- Behavioral Health Program Accessible 24/7
- Tax-Free Flexible Spending Accounts
- 401(K) Retirement Plan with Employer Matching
- Recognition & Rewards Program (Torch)
- Vacation: 10 days per year with accrual increasing over time
- Anniversary Vacation: 40-hour Vacation Granted at Tenured Milestones
- Sick Leave: 9 days per year
- 12 paid holidays, including your birthday!
- Paid Volunteer Time
- Tenure-based Housing Discounts
- Educational Assistance, Tuition Reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
