Lead Maintenance Technician (Floating)

TRINITY MANAGEMENT COMPANY LLC•Mesa, AZ

8d•$25 - $27•Hybrid

About The Position

Responsible for completing general inspections, service requests, apartment turns, general maintenance repairs for Trinity Management properties, and pool care as directed by the Maintenance Supervisor and Property Manager. This role involves troubleshooting and repairing various systems including HVAC, plumbing, appliances, electrical, irrigation, and carpentry. The technician will also be responsible for maintaining property curb appeal, common areas, company vehicles, and power equipment. A key aspect of the role is ensuring timely completion of work orders and apartment turns according to company standards, while adhering to all safety and compliance regulations including Fair Housing Laws, OSHA, and the Safety Manual. Effective communication with residents and the Maintenance Supervisor is crucial for customer satisfaction and retention.

Requirements

High school diploma or equivalent.
Minimum of 3 years of residential property maintenance or equivalent experience required.
Must have a reliable means of transportation, possess a valid Arizona Drivers license, and a clean driving record with personal auto insurance.
Flexible schedule – must be able to work weekdays, evenings, weekends and some Holidays.
Must be willing and able to occasionally travel, including working at other property locations or overnight trips.

Nice To Haves

HVAC, EPA, OSHA Certificates preferred.

Responsibilities

Completes assigned Service Requests in 48 hours.
Organizes and completes work orders based on priority (Emergency vs. non-emergency).
Ensures parts and equipment required for service requests are available and in hand prior to arriving at the resident’s home.
Troubleshoots and repairs HVAC, plumbing, appliances, swimming pools, painting, electrical, irrigation systems, and carpentry.
Maintains electrical systems, lighting, plumbing, and performs minor building improvements.
Performs maintenance of roofs, fixture replacements, floor installation, and ceiling tile replacements.
Ensures "Turns" are completed on or before the day prior to the scheduled move in date.
Delivers "Turns" that meet or exceed the standards per the Company Policies and Procedures.
Decreases utility costs by effectively following the Utility and Energy Conservation section of Policies and Procedure Manual.
Inspects, maintains, and repairs all company vehicles, power equipment, and hand tools.
Responds to all emergency calls within fifteen minutes when working on-call.
Maintains property’s curb appeal and general cleanliness of the property and common areas.
Meets or exceeds all specified objectives including, but not limited to, monthly goals set forth by the Maintenance Supervisor and Property Manager.
Understands and adheres to the Policies and Procedures Manual, Fair Housing Laws, OSHA and Safety Manual standards.
Reports any safety violations to the Maintenance Supervisor and/or Property Manager.
Maintains continuous and detailed daily communication with the Maintenance Supervisor regarding all aspects of property maintenance.
Communicates effectively and positively with residents to enhance customer satisfaction and increase retention.
Reports accurate information to the Maintenance supervisor in a timely manner.
Communicates messages, ideas, and concerns to the Maintenance Supervisor and Property Manager in a thorough and clear manner.
Maintains open, honest and timely communication with residents regarding maintenance requests and property concerns.
Ensures all communicated commitments with residents are fulfilled and appropriate follow up communication is provided when necessary.
Ability to train maintenance technicians.