Lead Maintenance Tech

North Conway Grand Hotel • Conway, NH

94d

About The Position

The Lead Maintenance Tech contributes to the hotel’s commitment to high-quality guest satisfaction and teamwork by safely and efficiently maintaining the property. The role performs preventative maintenance and repairs on mechanical, electrical, kitchen, and laundry equipment. The employee may direct other maintenance staff, delegate tasks, and instruct them in the methods, practices, tools, equipment, and materials used in building and mechanical trades. This position is described as an opportunity to grow into a future Chief Engineer.

Requirements

• At least 2 years of general building maintenance experience or equivalent experience in a trade profession.
• Solid experience performing repairs on mechanical, electrical, kitchen, and laundry equipment.
• General carpentry skills and knowledge and use of basic hand and power tools.
• Ability to safely and correctly use power tools and equipment.
• Knowledge of occupational hazards and required safety precautions.
• Leadership, problem-solving, and basic computer skills.
• Ability to adapt to technology such as Alice.
• Ability to share knowledge and teach others to perform tasks.
• Ability to provide high-level customer service and communicate effectively with guests and team members.
• Ability to follow instructions, learn quickly, pay attention to detail, and maintain composure when working under pressure.

Nice To Haves

• Vocational school certification.
• Certified Pool Operator certification if the property has a pool or water park.

Responsibilities

• Safely and efficiently maintain the hotel property.
• Perform preventative maintenance.
• Repair mechanical, electrical, kitchen, and laundry equipment.
• May direct the work of other maintenance staff and delegate tasks.
• Instruct other maintenance staff in the methods, practices, tools, equipment, and materials used in building and mechanical trades.
• Provide high-level customer service and communicate effectively with guests and team members.
• Follow instructions, learn quickly, pay attention to detail, and maintain composure under pressure.

Benefits

• Employer contribution of up to 80% toward individual health plans.
• Affordable dental and vision insurance.
• Flexible Spending Account (FSA) and Health Savings Account (HSA) options.
• 401(k) plan with discretionary yearly match.
• Paid group term life insurance for select positions.
• Short-term disability with 50% shared cost.
• Option to purchase additional employee-paid life insurance.
• Robust paid time off plan.
• Seven paid holidays.
• Earned wage access program.
• Employee Assistance Program (EAP).
• Sober support network and recovery-friendly workplace.
• Hotel travel discounts.
• Additional benefits may be available based on property-specific locations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed