Lead Machine Learning Engineer - Agentic Pricing

JPMorgan Chase & Co.•Jersey City, NJ
•$171,000 - $260,000

About The Position

JPMorganChase is hiring top talent to join the growing CIB Technology organization within Digital & Platform Services / Data Analytics, building production AI agents on NEO that leverage the firm’s scale, data, and full-service advantage to deliver measurable impact across the Commercial & Investment Bank and Payments. As a Senior AI Application Engineer, you’ll design, productionize, and operate LLM-powered agents on NEO (the firm’s agent runtime PaaS on AWS/Azure), partnering closely with business, product, and engineering teams in a fast-paced environment. You’ll build and ship agents that real businesses depend on, not demos. NEO already runs a federated portfolio of production agents — forecasting, anomaly detection, log analysis, with sales fulfillment and voice-of-client close behind — and you’ll add to it. You’ll work across CIB sub-LOBs and Payments, using NEO’s runtime, retrieval, and memory primitives plus platforms such as Databricks and the GenAI Gateway, and apply MLOps for automation, continuous delivery, and compliance with AI/ML control expectations. NEO is the firm’s agent runtime: it gives agents secure execution, agent-to-agent (A2A) communication, MCP-based tool access, a managed memory layer, and permission-aware, auditable operation in a regulated environment. Your job is to turn that platform into shipped agents.

Requirements

  • MS in Computer Science, Statistics, Mathematics, Machine Learning, or related field (or equivalent experience).
  • Minimum 7 years of development experience, with at least 4 years working on AI/ML solutions.
  • Hands-on experience building LLM-powered or agentic applications in production, including tracing, evaluations, and guardrails.
  • Strong programming skills in Python, with deep knowledge of data structures, algorithms, machine learning, data mining, information retrieval, and statistics.
  • Practical RAG experience — retrieval quality, embeddings, and vector stores; Graph RAG a strong plus.
  • Expert knowledge of at least one of: AWS, Azure, Kubernetes.
  • Knowledge of data management and data model design; real-time processing using both SQL (e.g., Postgres) and NoSQL stores (e.g., OpenSearch, Redis).
  • Excellent communication skills with the ability to partner effectively with senior technical and business stakeholders.

Nice To Haves

  • Experience with agent frameworks or runtimes, A2A, or MCP.
  • Agent memory design (memory nodes, episodic/semantic memory) and organizational context management.
  • Knowledge graphs and graph databases used for retrieval.
  • Understanding of LLM fine-tuning and small language model inference.
  • Ability to develop full-stack products using modern JavaScript/TypeScript frameworks (e.g., Next.js, Svelte) for agent UIs (AG-UI / NEO UI SDK).
  • Experience working in the financial or payments domain at a large institution (Investment Banking, Markets, Securities Services, or adjacent).
  • Knowledge of high-performance languages such as Go or Rust

Responsibilities

  • Design and ship production agents on NEO across the federated portfolio, owning them from prototype through production.
  • Build retrieval that holds up in production: Graph RAG combining knowledge-graph traversal with vector search, plus chunking, ranking, and grounding strategies that keep answers accurate and auditable.
  • Design agent memory: episodic and semantic memory organized as memory nodes, with recall, summarization, and decay policies tuned per use case.
  • Own organizational context management — assembling entitlement-, lineage-, and tenant-aware context so each agent reasons over only what it’s allowed to see.
  • Compose multi-agent workflows using A2A, and integrate tools and data through MCP servers (Bitbucket, Confluence, Databricks, Kubernetes, Snowflake, Splunk).
  • Build and run evals: task-level and end-to-end agent evaluations, regression suites, LLM-as-judge, and quality/safety gating before release.
  • Deploy and operate solutions on public cloud (AWS and/or Azure) with strong SDLC, security, resiliency, and observability practices.
  • Partner with product and business partners across CIB and Payments to turn use cases into shipped, supported agents.

Benefits

  • comprehensive health care coverage
  • on-site health and wellness centers
  • a retirement savings plan
  • backup childcare
  • tuition reimbursement
  • mental health support
  • financial coaching
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