Lead Locate Technician- Council Bluffs, IA

Summit Utility Services•Council Bluffs, IA

8d•Onsite

About The Position

The Lead Locate Technician will be responsible for performing various duties including supervision of Locate Technicians, oversight of workload distribution, customer relations, and interaction with various departments and external parties. This role also involves overseeing disciplinary actions, inspecting vehicles and equipment, managing inventory orders, mentoring technicians, assisting in damage resolution, interpreting reports, and ensuring force to load requirements are met. Additionally, the Lead Locate Technician will conduct performance reviews for staff.

Requirements

Must be at least eighteen years of age
High school diploma or equivalent
Clean background check for access to restricted and/or controlled areas
Valid driver license with acceptable driving record
Ability to pass random drug screens and to remain drug free
Computer literate
Ability to locate
Ability to effectively perform a PDR or damage investigation
Ability to interact with all involved, the public, customers, contractors, utility representatives and all those under their direction
Excellent communication skills at all levels
Experienced in effective leadership in the locating industry
Excellent communications skills oral and written
Comprehensive understanding of underground utility construction and placement required
Successfully complete company provided Locate Technician training program and pass all required testing
Must have above average computer skills
Three to five years’ experience

Responsibilities

Supervision of Locate Technicians
Oversight of work load distribution
Customer relations
Interaction with Corporate, IT and purchasing along with homeowners and the general public
Oversight of disciplinary action
Inspections of vehicles and equipment
Inventory ordering
Mentor Technicians for performance improvement
Assist in damage resolution when necessary
Interpret all reports- i.e. PDR, audits and production
Assist in difficult locate jobs when necessary
Maintain force to load requirements
Performance Reviews for staff