Lead Litigation Desk Adjuster - Construction Defect

American Family InsuranceMinneapolis, MN
$88,000 - $145,000Hybrid

About The Position

Seeking a Senior Construction Defect Adjuster with deep expertise managing complex, multi-party construction defect claims, including sophisticated additional insured and contractual risk transfer issues. This role requires demonstrated capability in coverage analysis (additional insured endorsements, “other insurance,” tender/defense and indemnity positions. The ideal candidate drives outcomes through strong investigation, coverage evaluations and risk transfer management.

Requirements

  • Demonstrated ability to handle Additional Insured tenders and evaluation across our operating territories.
  • Demonstrated ability to efficiently and effectively handle complex claims.
  • Extensive knowledge of policies and endorsements coverages.
  • Successfully applied knowledge of each phase of the claim handling process.
  • Obtain state specifically all lines claim licensing as required.

Responsibilities

  • Investigate high exposure construction claims by contacting the appropriate parties including insureds, agents, attorneys, contractors, experts, other adjusters, etc.
  • Interprets and determines policies and contracts.
  • Handles Additional Insured claims under multiple policy types and numerous endorsements.
  • Strong negotiations skills when dealing with general contractor attorneys and adjusters.
  • Make independent decisions but recognize when assistance is needed.
  • Proactively provides all parties with claim process and status as appropriate; answers questions or redirects to other areas.
  • Serves as a mentor and subject matter expert for less experienced adjusters.
  • May be required to complete other assignments, job duties, or participate in projects based upon skills, achievements, or experience.
  • Participates in Large Loss committees

Benefits

  • Comprehensive medical, dental, vision and wellbeing benefits
  • Competitive 401(k) contribution
  • Pension plan
  • Annual incentive
  • 9 paid holidays
  • Paid time off program (23 days accrued annually for full-time employees)
  • Student loan repayment program
  • Paid-family leave
  • Relocation support
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