Lead Lifeguard - MGM Grand

MGM Resorts • Las Vegas, NV

1d • Onsite

About The Position

As a Lead Lifeguard at MGM Grand, you’ll take charge of a fast paced pool environment where safety, service, and guest experience come together. You’ll lead your team on the front lines, overseeing operations, ensuring safety standards, supporting guest needs, and keeping the pool area running smoothly from setup to close. With a strong presence and quick decision making, you’ll create a fun, safe, and seamless experience for every guest while guiding your team to deliver exceptional service.

Requirements

• Must be at least 18 years of age

Nice To Haves

• 6+ months of prior lifeguard experience preferred
• 1+ year of experience in a resort or similar setting preferred
• Must be able to work a flexible schedule, including weekends and holidays

Responsibilities

• Oversee the pool staff to meet safety standards, service delivery, cleanliness and ambiance; work with supporting departments to meet operational needs of the area
• Ensure the staff is providing safety by watching over water and deck areas and responding to emergency situations; adhere to company policies and legal requirements regarding safety, health, and welfare of guests, employees, and the property
• Report all guests and employee incidents/accidents to a supervisor and complete needed documentation
• Ensure the staff is proactively greeting and interacting with guests while adhering to company service standards
• Assist guests with pool side needs to include seating, towels, hours of operations, ADA requirements, amenities, directions and other needs
• Respond and resolve guest needs in a timely manner and creatively solve problems with the ability to anticipate, recognize, evaluate, and resolve potential difficulties
• Supervise the completion of daily pool set-up and breakdown needs, cleaning, linen distribution and maintaining attentiveness to the environment to enhance guest experience

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed