Lead Legal Ops Program Manager - eDiscovery

Honeywell•Charlotte, NC

19d•Hybrid

About The Position

The eDiscovery Program Manager runs the day-to-day eDiscovery program supporting the Litigation CoE, Legal, and Compliance. This role manages the operational lifecycle of matters including legal holds, preservation, defensible collection, and secure transfer for litigation, investigations, compliance matters, and subpoena responses. You are the primary operational point of contact for eDiscovery workflows—administering ESI tools, coordinating stakeholders and vendors, and ensuring consistent execution and documentation.

Requirements

Working knowledge of EDRM and defensible eDiscovery practices
Hands-on experience with legal hold tools, Microsoft Purview eDiscovery and Relativity
Familiarity with processing/ECA concepts and common workflows (including analytics/TAR basics)
Experience performing forensic collections of Microsoft 365 data and other enterprise data sources (cloud, on-prem, and endpoints)
Clear communication and project management skills to run multiple matters under deadlines

Responsibilities

Manage end-to-end eDiscovery execution: intake, scoping, custodian identification, legal holds, preservation, collection, data processing, and performing secure data transfers to support Honeywell attorneys, outside counsel, and internal investigations
Triage requests, develop scope with legal teams and external vendors, set priorities, and manage timelines across multiple matters
Track matters, legal holds, and collections in the case/hold management systems; maintain clear status updates and documentation
Manage SOPs, templates, and chain-of-custody records to ensure consistent, defensible execution
Flag recurring issues, risks, and bottlenecks and recommend practical workflow improvements
Manage/administer preservation-in-place within Microsoft 365/Purview as required
Conduct and oversee defensible forensic collections across common enterprise sources (email, Teams, SharePoint, endpoints, cloud apps); perform basic quality control and coordinate secure data transfers to vendors/outside counsel
Administer eDiscovery tools (e.g., Relativity One, legal hold, case management): workspace/setup support, access provisioning, imports/exports, troubleshooting, and user guidance
Coordinate with internal teams (Legal, Compliance, IT, InfoSec, HR) and service providers to complete tasks on schedule; confirm deliverables and resolve exceptions
Manage activities relating to status reports and core metrics (volume, cycle time, hold compliance, vendor activity/spend) and escalate risks/issues as needed