Lead Legal Administrative Specialist

Citizenship and Immigration Services•Charlotte, NC

11d

About The Position

The Lead Legal Administrative Specialist provides administrative oversight to a team of subordinates and serves as a senior analyst to the supervisor on mission and administrative programs that require applying a wide range of analytical methods and evaluative techniques. The role supports USCIS operations by ensuring compliance with background check and decision service protocols and providing case status and progress information to appropriate Asylum Division, ICE, and CBP personnel, as well as the public. The specialist communicates the organization’s strategic plan, mission, values, and vision to the team; trains and advises the LAS team on problem-solving methods, work methods, practices, and procedures; and helps coordinate team initiatives and build consensus. The role also prepares management communications and leads workload and task distribution among subordinate employees.

Requirements

U.S. citizenship or U.S. national status.
Successfully pass a background investigation, including financial disclosure.
Pass a drug screening.
Males born after 12/31/1959 must be registered with the Selective Service.
Applicants not currently employed by USCIS must meet the residency requirement: for three of the five years immediately preceding application, have resided in the United States, worked overseas as a U.S. Government employee in a Federal or Military capacity, or been a dependent of a U.S. Federal or Military employee serving overseas.
May be required to serve a one-year probationary period.
For GS-11 qualification through experience: one year of specialized experience equivalent to at least GS-09, including experience in the majority of conducting program file reviews and determining actions or deadlines; monitoring, tracking, or responding to inquiries under established procedures and timelines; preparing immigration case documentation or reports; and communicating immigration eligibility determinations to customers.
Alternatively, for GS-11, a doctoral degree or equivalent, three full years of progressively higher-level graduate education leading to such a degree in any field, or a related LL.M. may substitute for experience.
Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in Federal service to meet the time-in-grade requirement.
Required application materials must be submitted by the stated deadline; the resume must be uploaded in the Resume category and limited to two pages.

Responsibilities

Communicate the organization's strategic plan, mission, values, and vision to the team.
Ensure compliance with background check and decision service protocols.
Provide case status and progress information to appropriate Asylum Division, ICE, and CBP personnel and the public.
Train the LAS team in selecting and applying appropriate problem-solving methods and techniques.
Advise the team on work methods, practices, and procedures.
Serve as a mentor, facilitator, and/or negotiator in coordinating team initiatives and consensus-building activities.
Develop briefings, presentations, reports, and other communications for management.
Provide administrative oversight to a team of subordinates.
Lead the subordinate team in identifying, distributing, and balancing workload and tasks among employees.