Lead, Last Mile Operations

RXO • Wilmington, NC

3d • Onsite

About The Position

Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. Compensation for this role is $22-$24 hourly. The role may also be eligible for bonus or commission pay. Actual compensation may vary due to factors such as experience and skill set. As a Lead, Operations in Last Mile at RXO, you will coordinate with site leadership to provide support for all home delivery services and assist in handling day-to-day operations. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.

Requirements

• 4 years of experience in operations
• Experience with Microsoft Office

Nice To Haves

• 2 years of experience in logistics or transportation, inventory control and merchandise reconciliation
• Excellent verbal and written communication skills
• Strong interpersonal and leadership skills

Responsibilities

• Foster teamwork and provide daily support to a group of associates to ensure process efficiency
• Leverage operational metrics to identify improvement areas and create actionable plans to improve the business
• Utilize leadership skills to train material handlers to meet performance goals for safety, quality, and productivity
• Foster positive working relationships with warehouse team, contract carriers, driver helpers
• Manage the dispatch of contract carriers and resolve issues throughout the day
• Partner with the Operations Manager to identify problem areas, including restructuring routes to improve operational efficiencies
• Train and develop contract carriers, dispatchers and warehouse personnel to meet and exceed customer expectations

Benefits

• Competitive pay
• Paid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO
• up to 40 hours bereavement leave
• up to 16 hours volunteer time
• jury duty
• at least 2 weeks family bonding leave
• up to 40 hours prenatal care leave
• 401(k) retirement plan with up to 5% company match
• Health insurance
• Prescription insurance
• Dental insurance
• Vision insurance
• Basic and supplemental life insurance
• Short and long-term disability insurance
• Accidental death and personal loss insurance
• Business travel insurance
• Legal services insurance
• ID theft insurance
• Accident insurance
• Critical illness insurance
• Hospital indemnity insurance
• Employee Assistance Program (EAP)
• Tuition reimbursement
• Adoption assistance
• Health Savings Account
• Health Care Flexible Spending Account
• Dependent Care Flexible Spending Account
• Commuter Spending Account
• Health Reimbursement Arrangement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed