Lead Support Staff

Meadville Medical Center • Meadville, PA

10d • Onsite

About The Position

In support of day-to-day operations in the Outpatient Collection Centers and Main Laboratory. Monday through Friday, hours dependent on workflow. In support of day-to-day operations of the clinic laboratory and all sites associated with Meadville Medical Center and its subsidiaries. Oversight of preanalytical functions, scheduling of the secretarial staff, order entry, and quality assurance. Provides direction and support secretarial staff. Trains or coordinates the training of new secretarial staff in accordance with all laboratory policies and procedures. Monitors and enforces all customer services standards. Monitors and enforces appropriate scripting for secretarial staff in relation to customer service standards.

Requirements

• High school diploma or equivalent required
• Must possess good communication skills

Nice To Haves

• Training in Phlebotomy or Medical Assistant course preferred
• Previous experience in laboratory secretarial functions, phlebotomy, and direct patient care preferred

Responsibilities

• Oversight of preanalytical functions
• Scheduling of the secretarial staff
• Order entry
• Quality assurance
• Provides direction and support to secretarial staff
• Trains or coordinates the training of new secretarial staff
• Monitors and enforces all customer services standards
• Monitors and enforces appropriate scripting for secretarial staff

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED