Lead Janitorial Cleaner

ABM•Boise, ID

About The Position

This role provides leadership and direction to team members, ensuring open communication between field employees and management. The Lead Janitorial Cleaner oversees and performs cleaning operations in an assigned building, manages keys and access cards, and reports any damaged or malfunctioning features. They also handle additional service requests, oversee job quality, and train new hires. Additionally, this role involves completing and validating time records, checking supplies and equipment weekly, and performing miscellaneous duties as assigned.

Requirements

Must be 18 years of age or older.
A high school diploma, GED, or college degree is not required.

Nice To Haves

1 year of similar work experience
1 year of customer service experience
1 year of lead or supervisory experience
Valid Driver’s license

Responsibilities

Follow assigned work schedules and route cards as directed.
Report any barriers encountered during work.
Provide leadership and direction to team members.
Ensure open communication between field employees and management.
Monitor and document client communications.
Assist with making daily and weekly work schedules.
Oversee and perform cleaning operations in the assigned building.
Take care of keys and access cards for the property.
Report damaged, broken, and out-of-work features/items.
Oversee and perform additional service requests (tag job) in the assigned building.
Oversee the quality of jobs and confirm completion with the Area Manager.
Provide training for all new hires assigned to the building in accordance with onboarding procedures.
Complete and validate any time records for regular or subcontractor employees.
Check supplies, equipment, and chemicals weekly.
Perform miscellaneous duties as assigned.