Lead IT Systems Engineer - PUB SEC

Lumen Technologies • Denver, CO

21d • Onsite

About The Position

The Lead IT Systems Engineer is a critical member of our team; you will work with other teammates to solve critical issues, engineer architectural and service level requirements, and improve customer experience. This position requires working with cross-functional teams and experience in cloud service providers, trouble ticketing, engineering support, and vendor product coordination. You will play a central role in testing, configuration, cybersecurity, mobility, and network services in support of a government agency.

Requirements

• Bachelor's degree (Computer Science, MIS, Software Engineering or related) at an accredited university, highly regarded
• Eight (5) years' experience delivering IT projects to a large enterprise
• Minimum of 3 years' experience with Cloud infrastructure
• Strong knowledge in Menlo Security – Secure Enterprise Browser
• Strong knowledge in containers (Docker/LXC)
• Strong knowledge of networking
• Excellent monitoring and alerting experience, familiarity with Service Now preferred
• Solid understanding of technology fundamentals enabling cloud – compute, storage, networking, and security
• Knowledge of current cloud architecture, best practices, tools, and frameworks as well as emerging technologies, trends and processes
• Ability to communicate about technology to a broad range of audiences, including customers, internal and external stakeholders across a full range of technical and non-technical backgrounds
• Candidate must be a US Citizen with an active Department of Defense SECRET clearance
• Must be DoD 8570 Level II Compliant (Security+)

Nice To Haves

• Experience with cloud providers such as AWS or Google Cloud

Responsibilities

• Ability to function in a fast-paced environment and effectively manage multiple tasks simultaneously
• Ability to interact with various levels of senior management, as necessary
• Ability to make decisions and resolve problems effectively, seek out information to evaluate, prioritize, and formulate best solution or practice
• Must be able to multi-task, work independently and as part of a team, share workloads, and deal with sudden shifts in project priorities
• You are self-driven. You find problems and enroll others to solve them with you.
• You have extensive experience in cloud infrastructure
• Provide technical support to the team through the ability to analyze, troubleshoot and solve complex technical problems across multiple technical disciplines
• Support and implement all customer migration and on-boarding projects
• Assist with estimating work efforts required for each phase of a project
• Work with teams across the organization to troubleshoot cloud-related issues
• Periodically work at customer site, attend meetings, provide deliverables, and support customer engineering requirements

Benefits

• Comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior