Lead, IT, SAP-AMS Support

ST Engineering North America•Arlington, VA

30d•$116,660 - $145,800

About The Position

Are you an experienced SAP professional ready to lead and make an impact? We're seeking a hands-on SAP Team Lead to join our dynamic AMS team. In this role, you'll ensure the stability and performance of our SAP systems while preparing for an exciting transformation to S/4HANA RISE. If you thrive in a fast-paced environment, love solving complex problems, and want to play a pivotal role in shaping the future of our SAP landscape, this is the opportunity for you! At ST Engineering, we apply our technology and innovation to solve real-world problems and improve lives.â¯Our dedication to excellence and our strong track record have earned us a distinctive reputation for quality and trust as a global technology, defence and engineering group. Our diverse portfolio of businesses spans the aerospace, smart city, defence and public security segments. We are continuing to grow as our expertise and facilities around the world keep aircraft flying safely and transform and future-proof cities to make them more mobile, more secure and more liveable.

Requirements

Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).
8+ years of hands-on experience with SAP, including at least 3 years in an SAP support or lead role.
Strong expertise in one of more SAP modules (SAP S/4HANA, SAP ECC, SAP FICO, SAP MM, SAP SD, etc.), with experience in supporting BAU operations.
Experience in leading an SAP support team, managing day-to-day operations and troubleshooting critical issues.
Hands-on experience with SAP configuration, system optimization, and issue resolution in a production environment.
Familiarity with the S/4HANA RISE transformation is a plus.
Ability to provide technical leadership while also being involved in detailed design and solutioning discussions for the transformation.
Strong communication and interpersonal skills, able to work with both technical and non-technical stakeholders.
Proven problem-solving skills and the ability to manage high-pressure situations effectively.
SAP certifications (e.g., SAP Certified Application Associate) are a plus.

Nice To Haves

Familiarity with S/4HANA RISE or cloud-based SAP solutions is a plus.
Knowledge of Agile methodologies and experience working in an Agile environment.
Ability to manage and prioritize multiple tasks in a fast-paced environment.
Strong analytical skills and strategic thinking abilities.

Responsibilities

Lead the AMS team in supporting day-to-day operations, ensuring that SAP systems are stable, reliable, and efficiently supporting business needs.
Troubleshoot and resolve SAP-related issues in a timely manner, ensuring minimal disruption to business operations.
Provide hands-on support for one or more SAP modules (SAP S/4HANA, SAP ECC, SAP FICO, SAP MM, SAP SD, etc.), addressing both technical and functional concerns.
Actively participate in the design and solutioning discussions for the upcoming S/4HANA RISE transformation, ensuring local requirements are understood and addressed.
Collaborate with business stakeholders and functional teams to ensure that SAP systems continue to align with evolving business needs and requirements.
Guide and mentor team members on technical and functional issues, ensuring best practices and consistent support.
Coordinate with external SAP support vendors (if any) and internal teams for issue resolution and system optimization.
Maintain SAP systems to ensure high availability and optimal performance, proactively identifying and mitigating potential risks.
Support the local rollout of S/4HANA RISE by preparing for the transition, providing ongoing support during and after implementation.
Ensure compliance with SAP best practices and standards, and manage any custom developments or enhancements required for BAU.
Provide regular updates to leadership on the status of ongoing support activities, issues, and project readiness for the S/4HANA RISE rollout.