Associate, AMS Support

High Street Insurance Partners•Traverse City, MI

1d•$45,000 - $70,000•Remote

About The Position

Associate, AMS Support - Download Location : Remote Salary: $45,000 - $70,000 annually, eligible for a annual bonus for meeting performance goals Company Background Highstreet Insurance Partners (Highstreet) is one of the fastest-growing insurance agencies in the U.S. Founded with the mindset of putting people first, Highstreet brings technical expertise and industry experience together to serve and protect customers while providing agencies with the tools and resources to grow. We love to help people pursue life’s opportunities with tenacity and confidence to create stronger, more resilient communities. We do it for all our futures. Position Summary The Associate AMS Support roll will be an integral member of the team supporting Highstreet partners once they convert and transition to adopting Highstreet’s Gold Standard Applied Epic. Introducing Applied Epic to Highstreet is a long-term, high-priority, enterprise-wide initiative. Our goal is to activate organic growth potential where our partners feel supported by efficient workflows, shared resources, and analytical insights benefiting from quality data capture. The Associate will provide download support to agencies after they convert to Applied Epic. Day-to-day, this role will collaborate extensively with cross-functional teams across Highstreet (Client Service, Technology, Finance) and will work alongside multiple strategic service providers. This is an opportunity to join a growing company and an energetic team in a role with potential for development and advancement. We provide a competitive compensation and benefit package, including medical insurance, phone stipend, and a 401(k) match of up to 4% of salary.

Requirements

1 years minimum of Insurance agency/brokerage experience
Hands-on experience with Applied Epic
Hands-on experience with policy and eDocs suspense and understanding how to attach items and why they are in suspense
Strong organizational skills and time management
High proficiency with Microsoft Excel, as well as Outlook and Word
Treats people with respect and dignity
Keeps commitments and demonstrates exceptional follow through
Team-first orientation; high integrity, and mature character
Positive, get it done personality
Sense of urgency: “All hands-on deck”
Exhibits confidence in self and others
Comfortable expressing vulnerability
Effectively influences outcomes and gives appropriate recognition to others

Responsibilities

Attach policies and eDocs out of suspense for all agencies
Work with agencies on corrective action they need to take for items that can’t be released from suspense
Work with Applied Support as needed to resolve issues identified
Collaborate with Highstreet Applied Epic Team to improve processes related to download