AMS Administrator (Contract)

Casualty Actuarial SocietyRichmond, VA
10h

About The Position

The position provides day-to-day operation, configuration, maintenance, and continuous improvement of the Casualty Actuarial Society’s Association Management System (Cobalt on Microsoft Dynamics 365). As a CAS’s in-house Dynamics/Power Platform expert, this role partners with business teams and vendors to deliver reliable functionality, efficient workflows, clean data, actionable reporting, and an excellent user experience.

Requirements

  • Bachelor’s degree from an accredited four-year institution or equivalent hands on Microsoft product experience.
  • 3+ years’ experience in an association or member-based organization (or closely related environment).
  • 3+ years’ hands-on experience with Microsoft Dynamics 365 (or equivalent CRM/AMS); Cobalt experience strongly preferred.
  • Demonstrated Power Platform skills, especially Power Automate (approvals, connectors, error handling, monitoring).
  • Strong data management foundation (data models, validation, deduplication, imports/exports) and comfort with Excel/SQL basics.
  • Proven project management skills (scoping, timelines, stakeholder communication) and excellent written/verbal communication.
  • Ability to manage multiple priorities in a fast-moving environment and work both independently and collaboratively.
  • Service-oriented mindset; occasional evenings/weekends with notice; occasional travel.

Nice To Haves

  • Microsoft certifications (e.g., PL-200, PL-400, or related).
  • Experience with Power BI, Dataverse, solution layering, and ALM practices.
  • Familiarity with integration patterns (APIs, webhooks, middleware) and basic scripting (PowerShell).
  • Exposure to ITIL practices (incident/change/problem) and lightweight Agile delivery.

Responsibilities

  • AMS Administration & Configuration
  • Workflow & Automation (Power Platform)
  • Data, Reporting, & Governance
  • Security, Compliance, & Integrations
  • Stakeholder Enablement & Support
  • Service Desk & General IT Support
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