Lead IT Logistics Specialist

Trulieve•Tallahassee, FL

8d•Onsite

About The Position

The Lead IT Logistics Specialist plays a key role in supporting the growth of the IT Department. Based in the greater Tallahassee area, this position is responsible for managing IT equipment and device inventory, maintaining accurate asset tracking, coordinating IT projects, and overseeing device repair and maintenance. The role also includes supervising and training a team of IT Logistics Specialists and reporting to the IT Asset Lifecycle Manager. If you are passionate about customer service, teamwork, and supporting secure, efficient operations, we encourage you to join the Trulieve IT team.

Requirements

2+ years of demonstrated expertise in relation to Asset Management software
Previous experience in team management with strong leadership and team management skills, and able to motivate and mentor others, and provide constructive feedback and guidance.
Knowledgeable with relevant IT equipment and devices and how to troubleshoot them and their systems.
Must be able to push, pull, move, and/or lift a minimum of 25lbs to a minimum height of 5 feet and able to push, pull, move, and/or carry such weight a minimum distance of 50 feet, with or without mechanical assistance
Must be able to work seated/standing as appropriate at workstations for extended periods of time, maintain body equilibrium while climbing ladders, stairways, stopping, kneeling, crouching, and reaching, and use hands/fingers to hold, grasp, turn, pick, pinch frequently/constantly to complete tasks
Must be able to handle organic matter daily, able to wear PPE as appropriate (eye, face, hand, arm, head, foot, fall protection), and able to be exposed to hot, cold, wet, humid, or windy conditions while wearing PPE (95 degrees or greater)
Must have visual acuity with/without job aids to perform activities such as; reading, viewing a computer terminal, visual inspection involving small parts/details. Clarity of vision at 20 ft or more in day and night/dark conditions
Must be able to speak and communicate verbally at conversation levels with co-workers, vendors, etc. (Moderate noise)

Nice To Haves

A bachelor's degree in: Computer Science, Information Technology, Logistics, or related field, or equivalent work experience is a plus.
SAP and/or Forklift experiences is a plus.

Responsibilities

Oversees purchasing and provisioning support and works with internal teams and external vendors to ensure timely, accurate delivery of IT equipment.
Develops logistics plans.
Maintains compliance with safety and regulatory requirements.
Keeps accurate records in logistics systems.
Manages vendor relationships.
Evaluates transportation providers.
Identifies process improvements.
Provides strong customer service and timely resolution of shipment issues.
Manages inventory for IT equipment and devices, including laptops, desktops, tablets, printers, scanners, routers, switches, servers, and accessories, ensuring items are properly stored, labeled, and organized.
Tracks assets using barcode scanners, RFID tags, and software tools, and maintains accurate, up-to-date records and reports.
Coordinates projects involving the procurement, deployment, installation, configuration, maintenance, and disposal of IT equipment, ensuring completion on time, within budget, and according to requirements.
Coordinates repairs for damaged, malfunctioning, or obsolete devices, ensuring they meet quality and security standards and follow established best practices.
Prepares and images equipment to support ticket and project needs.
Partners with vendors and internal teams to coordinate orders, deliveries, and installations.
Supervises and trains IT Logistics Specialists, assigns tasks and schedules, and monitors performance and progress.
Reports to the IT Asset Lifecycle Manager, provides improvement recommendations, and escalates issues as needed.
Orders IT equipment through SAP for projects, replacements, and tickets, and confirms items are received and delivered to the correct destination.