Lead, IT Applications

Ross Stores•Fort Mill, SC

9d•Hybrid

About The Position

The Technical Lead serves as a technical point of contact within Supply Chain IT for project development initiatives and multiple end-user groups with a focus on Warehouse Management Systems (WMS) and Warehouse Control Systems (WCS). This role is responsible for the interpretation of functional and non-functional requirements, technical solutions including design, patterns and understanding system architecture, coordinating with development teams, cross-functional teams and vendors, the stability and health of solutions delivered, and supporting production issues where applicable.

Requirements

Minimum 8 years of proven experience as a technical Analyst/Lead in the Supply Chain and/or Retail IT field
Bachelor’s Degree in business, IT or any related field
Proven knowledge in distribution center operations and processes
Experience with Warehouse Management/controls Systems
Knowledge of Microsoft Visio, Word, Excel and PowerPoint
Good written and oral communication skills
Hands on application development experience
Hands on performance testing/tuning, test automation tools
Experience working with IT Monitoring and Change Management tools
Intermediate to Expert SQL
Understands database structures and data flow diagrams (DFD)
Experience working closely and effectively in a mix of business, technical, and architectural teams to accomplish a goal

Nice To Haves

Database Administration knowledge is a plus
Hands on experience in REST API, SOAP based API, MuleSoft is a plus.

Responsibilities

Lead technical teams, including portfolio/cross-functional and vendor teams
Interact with Business partners to understand their needs; perform feasibility
Hands on with code reviews and unit testing
Support system integration testing and user acceptance testing
Design interfaces, applications and reports
Visualize what-if scenarios/potential failures and ensure adequate monitoring and notification is in place as part of the solutions built
Generate/ensure documentation for all work completed
Clear understanding and implementation of performance and scalability testing
Analyze and research to identify the best technical solution to a business problem
Configure, develop and modify IT applications
Problem solving including database/ application/UI performance tuning
Deploy packages progressively through development, staging and production environments
Understand department policies with regards to warranty period support and assist production support team with troubleshooting and de-bugging of production issues as needed
Understand and follow SDLC standards