Lead IT Analyst/ System Administrator
Sawdey Solution Services•Washington, DC
•Onsite
About The Position
Provide information technology support to operate and maintain the online application processing, peer review management and applicant notification system providing critical infrastructure for the Institute of Education Sciences (IES) known as PRIMO (Peer Review Management Online).
Requirements
- 8+ years of experience Supporting federal IT operations and maintenance
- SQL and database management
- Report generation and data analysis
- Experience coordinating security compliance activities
- Must be able to effectively communicate with customer and fulfill all duties and responsibilities as listed in the contract.
- Must be proficient in Microsoft Office suite including, but not limited to: Word, PowerPoint, Excel, and Outlook.
- Background Check
- US Citizenship
Nice To Haves
- ITIL 4 Foundation
- AWS cert.
- CompTIA Security+
Responsibilities
- Oversee the Department of Education’s PRIMO operations and maintenance
- Generate reports and metrics
- Help desk SLA/ticket-volume reporting
- Manage user access and permissions
- Ensure data integrity
- Backup score-collection procedure during panels
- Provide help desk support
- Support virtual panel operations
- Perform other duties, as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
