Lead Investigator

AT&T•Dallas, TX

1d•Onsite

About The Position

At AT&T, leaders are empowered to drive change in a fast-evolving, connected world. This role requires strategic vision to help serve customers and transform lives through innovative solutions and impactful connections. AT&T Global Security is seeking a highly skilled Lead Investigator to protect the interests of customers, employees, critical infrastructure, and vendor partners from emerging threats. This position supports the company’s Global Security Investigations efforts by collaborating with all levels of management, non-management, and senior leadership to develop solutions that safeguard the corporation’s interests and reduce liabilities. The Lead Investigator will mitigate risks involving cybercrimes, fraud schemes, insider threats, accounting matters, sales integrity violations, privacy breaches, social engineering, workplace violence, criminal activities, and violations of policies and the Code of Business Conduct.

Requirements

Advanced-level investigative skills contributing to the protection of AT&T’s global operations and critical assets.
5-7 years of investigative experience
Strong self-confidence, coupled with excellent written and verbal communication skills.
Valid driver’s license.

Nice To Haves

Bachelor’s or advanced degree in criminal justice, cybersecurity, business administration, or equivalent combination of experience and education

Responsibilities

Lead real-time responses to evolving incidents and conduct internal and external investigations of critical events, both domestic and international.
Collaborate with business unit teams to direct investigative actions, develop policies, implement logical and physical security measures, and conduct risk and strategic analysis to protect assets and identify threats.
Collaborate internally with supply chain teams, externally with vendors and law enforcement to prevent, detect, investigate, and implement corrective measures for theft.
Perform hands-on in-depth digital forensics and analytics, critical infrastructure vulnerability assessments, business continuity planning, intelligence gathering, and international traveler security support.
Act as the primary liaison between AT&T and local, state, and federal law enforcement agencies.
Test and recommend security products and systems, as well as supporting various business unit initiatives.
Identify, investigate, and mitigate organized retail crime, including gathering intelligence, building cases, and collaborating with law enforcement and internal teams.
Manage multiple diverse case assignments, including direct interfacing with external customers, conducting interviews with subjects, witnesses, and victims, and collaborating with law enforcement agencies on investigations.
Assist executive protection team with protection of personnel, managing logistics, advance operations, special events and securing transportation as needed.
Respond 24/7 to incidents, including physical and virtual immediate response to events, and traveling within a geographic area as required.
Develop investigative plans, gather and evaluate facts, conduct investigative interviews, and write investigative reports that are used by Legal, Labor Relations, Human Resources and other business units to make disciplinary decisions and/or are used by law enforcement to support criminal investigation and prosecution.
Identify risk mitigation strategies for physical and logical security measures and presenting recommendations to business unit partners for implementation.
Providing testimony in court, civil, and arbitration proceedings, or serving as an expert witness to deliver reports or information in legal environments, including federal, state, county, local, and international proceedings.
Handle highly confidential information, potentially requiring government-issued security clearance.

Benefits

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone