Lead Inventory Team Member

Chick-fil-A Supply LLC•Winter Haven, FL

90d•Onsite

About The Position

The Lead Inventory Team Member supports inventory accuracy at the Chick-fil-A Supply Distribution Center in Winter Haven, Florida. The role maintains accurate inventory through audits, cycle counts, product issue resolution, warehouse slotting, and investigation of discrepancies. It also provides front-line support for the warehouse management system (WMS), coordinates across teams, and helps improve distribution center processes.

Requirements

High school diploma or equivalent.
At least 2 years of warehouse experience.
Deep understanding of warehouse operational flows.
Thorough knowledge of systemic documentation and configuration.
Logical and analytical skills.
Intermediate computer skills, including working knowledge of MS Word, Excel, and Outlook.
Familiarity and comfort navigating and executing tasks in a WMS.
Proven ability to work independently with little oversight.
Exceptional attention to detail and strong organizational skills.
High initiative and urgency; self-starter who is comfortable with ambiguity.
Proactive, solutions-oriented problem-solving ability.
Proficient in English reading, writing, and speaking to safely follow verbal instructions, complete documentation, and interpret labels, pick lists, scanner prompts, signage, and company communications.
Ability to work in extreme temperatures for extended periods, including 0 degrees Fahrenheit.
Ability to perform physically demanding work, including frequently lifting up to 50 pounds and occasionally moving loads up to 2,000 pounds with mechanical assistance.
Ability to reach, bend, and stoop while working and stand for several hours at a time.
Availability for a flexible schedule that includes weekends, holidays, and rotating shifts.

Nice To Haves

3 or more years of warehouse experience.
Experience in inventory control, claims management, or a similar job function.
Proficiency with material handling equipment.

Responsibilities

Complete internal audits and cycle counts, track inventory accuracy, and report results and potential causes of variances to leadership.
Identify, quarantine, and report damaged, expired, recalled, or withdrawn products so they are accurately captured and removed from inventory.
Respond to pick-availability issues involving location errors, product attributes, or location attributes and find solutions.
Maintain warehouse slot integrity, including slotting new and seasonal items.
Profile and slot SKUs based on sales forecasts, velocity, and product dimensions.
Oversee Claims, Disposals, Donations, Replenishment, Cycle Counts, and Inventory Adjustments programs and assist with related policies and procedures.
Investigate inventory discrepancies, identify root causes, and work with the Operations Team on feasible solutions.
Identify distribution center process improvements that increase inventory accuracy while balancing productivity.
Work cross-functionally with Restaurant Services, Supply Planning, and Centralized Transportation.
Provide front-line WMS support, including issue resolution, communications about system changes or workarounds, and low-level configuration needs.
Act as the WMS liaison between the distribution center and ETS by recording feedback, formulating requirements for future enhancements, and serving as the point of contact for work stoppages and contingency.
Perform special assignments as requested.