Lead Installation Technician

Solotech Inc.Ottawa, ON
Hybrid

About The Position

Solotech is seeking a Lead Installation Technician to join their team. This role is responsible for operations related to project realization and managing an installation team. The Lead Installer will coordinate and plan project timelines, develop maintenance systems and SOPs, and manage installation teams on-site. They will also be responsible for identifying and solving issues, interfacing with clients, performing installations of various AV equipment, ensuring quality control, and maintaining a safe jobsite. The role requires tracking progress, reporting on projects, ensuring project deliverables are met, and managing client satisfaction.

Requirements

  • CTA or Professional Diploma in audiovisual / electronic or equivalent (an asset)
  • OSHA Certified
  • Minimum of 3 years of experience in the integration/installation of audiovisual equipment field
  • Minimum of 1 year of experience managing a team
  • Experience using hand tools, power tools, and shop machinery
  • Knowledge of sound systems, lighting, video and/or videoconference control equipment
  • Knowledge of carpentry: chemical and mechanical anchorage, passing cabling, etc.
  • Excellent knowledge of Office 365 (Word, Excel, PowerPoint, MS Project, Outlook)
  • Demonstrated experience in project management
  • Well-developed organizational skills
  • Available for night shifts and weekends
  • Travel required
  • Possess a valid drivers license
  • Well organized; good time-management skills
  • Teachable, willing to learn
  • Able to read and understand construction drawings
  • Able to drive non-CDL box trucks
  • Proficient in soldering and terminating all types of AV and networking cables
  • Ability to work alone for extended periods of time
  • Continually: Sit, walk, speak, and hear
  • Continually: Type, write, and read
  • Occasionally: Stand, carry, lift push and reach up to 75 lbs.
  • Occasionally: Drive an automobile

Nice To Haves

  • CTS certification a plus
  • Knowledge of AutoCAD Viewer, an asset

Responsibilities

  • Coordinate & plan project timelines with Lead Project Manager
  • Develop maintenance systems & SOP’s, including proper handling of paperwork & documentation
  • Provide day-to-day management of installation teams, both full-time & 1099
  • Identify & assist in solving issues that will impact the project
  • Interface with External/Internal Clients
  • Installation of fabricated racks in-house or onsite at client location
  • Installation of rigging/mounting of equipment & displays
  • Installation of structured cabling - pulling, terminating, & testing network, video, & audio cables
  • Installation of all AV equipment to include conferencing equipment, distributed audio, digital signage, sound reinforcement, broadcast video, lighting, control systems & presentation systems
  • Installation of client systems in the most effective & efficient manner to assure timely completion & maximum performance
  • Maintain a safe & secure jobsite by following client & company safety guidelines & requirements
  • Responsible for securing inventory & non-inventory consumables per project
  • Quality control/check on finished product/projects including testing
  • Perform system level diagnostics, trouble shoot & report issues to supervisor
  • Verify all work is done to industry & company standards
  • Track & update progress, giving daily, detailed reports on projects to supervisor & project teams
  • Ensure that project deliverables & milestones are met close out documentation & punch list items
  • Identify & resolve any changes or issues that may arise during the construction phase, including coordinating change orders with supervisor
  • Demonstrate excellent team management & leadership: ensure team completes work as assigned
  • Always promote a team mentality within the installation staff & project a positive company image
  • Responsible for client satisfaction on projects & communicating progress with customers and team
  • Perform all duties as deemed necessary for the success of the department

Benefits

  • Competitive compensation and group insurance plan
  • Corporate savings plan with employer contribution
  • Opportunities for training and career advancement
  • Reimbursement of professional and development fees
  • Employee assistance program to ensure personal health and well-being.
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