Lead Infrastructure Engineer

Truist BankCharlotte, NC
Hybrid

About The Position

Responsible for the installation, configuration and production turnover of Truist Database Services and servers. Provide and assist with the creation of database(s), database schema and support for logical model with developments. Maintain documentation, backup and recovery procedure for the physical and logical databases. Includes developing, monitoring and maintaining backup and recovery solutions. Assist with application developers, business users and project managers in the development of user access requirements, logical and physical database design, and disaster recovery as needed. Assist with review of vendor configurations and patches adhering to best practices where allowed. Provide technical writings and detailed documentation on technology standards and procedures. Work with engineers groups on OS settings and recommendations. Work with disk storage management group to determine appropriate disk platform and disk allocation configuration to support desired physical design and performance. Provide performance measures of transactional databases, identifying bottlenecks, disk analysis and other metrics to provide tuning recommendations. Provide engineering support for industry best of breed applications for management of database systems and related security functions identifying risk. Ability to make decisions for implementation, build and configuration for RDBMS and integration into the environment. Provide both solution blocks low -level designs for database systems. Provide escalation support for the Change, Release, Incident, Request and Configuration Management processes for Truist Database Services technologies and services. Work closely with Production Engineering to maintain a product roadmap aligned with the business needs of Truist Data and Technology Services and appropriate team leads. Perform database reviews with Operations peer contacts for evergreen efforts and product changes or releases. Research and maintain a current understanding of available and evolving RDBMS and Database Service technology trends. Project Execution and Service Design. Tactical Operational Support & Technical Planning.

Requirements

  • Bachelor’s degree in Computer Science, Computer Engineering, IT, IS, or related technical field
  • 5 years of progressive experience in development or application support positions
  • In-depth knowledge of information systems and ability to identify, apply, and implement best practices
  • Demonstrated knowledge of business processes and competitive strategies related to the IT function
  • Planning and managing projects
  • Providing direction and mentoring less experienced teammates
  • Identifying risk and security gaps and concerns and developing remediation plans.
  • Microsoft Windows Server 2008 R2 and 2012 R2, 2016, 2019
  • Microsoft SQL Server 2008, 2008R2, 2012 and 2014, 2016, 2019
  • RDBMS, platforms and VLDBs.
  • Disaster Recovery and Replication with implementation skills
  • Configuration and tuning capabilities, including RDBMS, IO and metric gathering
  • Scripting capabilities within the OS to assist with automation and gathering metrics for analysis
  • Security and Risk Awareness
  • Readying vendor security bulletins and correlating to enterprise environment

Responsibilities

  • Installation, configuration, and production turnover of Truist Database Services and servers.
  • Creation of database(s), database schema, and support for logical models with developments.
  • Maintenance of documentation, backup, and recovery procedures for physical and logical databases.
  • Development, monitoring, and maintenance of backup and recovery solutions.
  • Assisting application developers, business users, and project managers with user access requirements, logical and physical database design, and disaster recovery.
  • Reviewing vendor configurations and patches adhering to best practices.
  • Providing technical writings and detailed documentation on technology standards and procedures.
  • Collaborating with engineering groups on OS settings and recommendations.
  • Working with disk storage management to determine appropriate disk platforms and allocation configurations.
  • Measuring performance of transactional databases, identifying bottlenecks, and providing tuning recommendations.
  • Providing engineering support for database systems and related security functions, identifying risks.
  • Making decisions for implementation, build, and configuration for RDBMS and integration into the environment.
  • Providing solution blocks and low-level designs for database systems.
  • Providing escalation support for Change, Release, Incident, Request, and Configuration Management processes for Truist Database Services technologies and services.
  • Working closely with Production Engineering to maintain a product roadmap aligned with business needs.
  • Performing database reviews with Operations peer contacts for evergreen efforts and product changes or releases.
  • Researching and maintaining a current understanding of RDBMS and Database Service technology trends.

Benefits

  • medical
  • dental
  • vision
  • life insurance
  • disability
  • accidental death and dismemberment
  • tax-preferred savings accounts
  • 401k plan
  • vacation
  • sick days
  • paid holidays
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