Lead Infrastructure Engineer - Technical Solutions Engineering

JPMorgan Chase & Co. • Palo Alto, CA

10h

About The Position

Assume a vital position as a key member of a high-performing team that delivers
infrastructure and performance excellence. Your role will be instrumental in
shaping the future at one of the world's largest and most influential companies.

As a Lead Infrastructure Engineer at JPMorganChase within the Cloud Foundational
Platforms team, you apply deep knowledge of software, applications, and
technical processes within the infrastructure engineering discipline. Continue
to evolve your technical and cross-functional knowledge outside of your aligned
domain of expertise.

Requirements

• Formal training or certification on Infrastructure engineering concepts and 5+ years applied experience
• Deep knowledge of one or more areas of infrastructure engineering such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, or performance assessments
• Deep knowledge of one specific infrastructure technology and scripting languages (e.g., Scripting, Python, etc.)
• Drives to continue to develop technical and cross-functional knowledge outside of the product
• Deep knowledge of cloud infrastructure and multiple cloud technologies with the ability to operate in and migrate across public and private clouds
• A drive to continue to develop technical and cross-functional knowledge
• Familiarity with working in a large distributed system across a range of technologies including compute, databases, messaging, observability, and telemetry
• Knowledge of incident, change, and problem management processes and the controls that govern them
• Understanding of data-driven decision making
• AWS certification(s)

Nice To Haves

• Kubernetes, Azure, GCP, or Terraform certifications

Responsibilities

• Applies technical expertise and problem-solving methodologies to projects of moderate scope
• Drives a workstream or project consisting of one or more infrastructure engineering technologies
• Works with other platforms to architect and implement changes required to resolve issues and modernize the organization and its technology processes
• Executes creative solutions for the design, development, and technical troubleshooting for problems of moderate complexity
• Strongly considers upstream/downstream data and systems or technical implications and advises on mitigation actions
• Adds to team culture of diversity, opportunity, inclusion, and respect
• Collaborates with colleagues globally to accomplish team objectives
• Manages stakeholder relationships and the team’s work in accordance with compliance standards, service level agreements, and product supportability requirements
• Partners with engineering and product teams to ensure remediation/permanent closure of issues and to identify trending issues to drive product improvement
• Demonstrates a high aptitude for both learning and teaching as product teams are continually releasing new features and products
• Provides (follow the sun) 24/7 on call support through a distributed team spanning multiple time zones.

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
• Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
• We also offer a range of benefits and programs to meet employee needs, based on eligibility.
• These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
• Additional details about total compensation and benefits will be provided during the hiring process.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees