Lead Infrastructure Architect, GTCS

Manulife•Boston, MA
•CA$113,260 - CA$210,340•Hybrid

About The Position

Join our Global Technology & Cyber Security Team (GTCS). At Manulife, we're transforming the technology foundations that support millions of customers globally. We're looking for a Lead Infrastructure Architect to define the strategic direction, standards, and roadmap for our enterprise infrastructure and core technology platforms. In this role, you will partner with engineering, operations, security, resilience, and business leaders to modernize infrastructure, simplify technology landscapes, improve resiliency, and accelerate adoption of cloud and platform-based services. You will play a key role in shaping the future-state architecture for infrastructure, cloud, network, end-user, workplace, observability, service management, and operational platforms while ensuring alignment with enterprise strategy, security requirements, and business outcomes.

Requirements

  • Significant experience in infrastructure, platform, solution, domain, or enterprise architecture within complex enterprise environments.
  • Proven experience defining technology strategies and architecture roadmaps for infrastructure and platform services.
  • Strong knowledge of cloud platforms (Azure, AWS, GCP), infrastructure services, networking, platform engineering, and distributed systems.
  • Experience governing large-scale technology initiatives and modernization programs.
  • Strong understanding of security, resiliency, risk, compliance, and operational requirements.
  • Experience with infrastructure automation, DevSecOps, Infrastructure as Code, and platform engineering practices.
  • Strong communication and stakeholder management skills with the ability to influence senior leaders and technology teams.
  • Experience working within Agile and product-oriented delivery environments.
  • Strong knowledge of enterprise infrastructure, cloud platforms, network architecture, connectivity, routing, switching, firewalls, load balancing, DNS, hybrid cloud, and core technology services.

Nice To Haves

  • Architecture & Strategy
  • Infrastructure & Cloud Architecture
  • Domain & Enterprise Architecture
  • Technology Strategy & Road mapping
  • Architecture Governance & Standards
  • Platform Modernization & Transformation
  • Technology Lifecycle Management
  • Cloud Platforms (Azure, AWS, GCP)
  • Cloud Infrastructure & Landing Zones
  • Compute & Hosting Platforms (Azure, Kubernetes/AKS, Virtual Machines, VMware and related virtualization technologies)
  • Endpoint Management & Device Platforms
  • End User Computing (EUC) & Workplace Technologies
  • Identity, Directory & Access Services
  • Core Infrastructure Services (Compute, Storage, Backup & Recovery)
  • Platform Engineering & Infrastructure as Code
  • Hybrid Infrastructure Services
  • Resilience, High Availability & Disaster Recovery
  • Service Management & Operational Excellence
  • Observability, Monitoring & AIOps
  • Service Reliability Engineering (SRE)
  • Operational Resilience & Recovery Planning
  • Capacity, Performance & Availability Management
  • Technology Lifecycle & Asset Management
  • Executive Stakeholder Management
  • Strategic Planning & Technology Transformation
  • Cross-Functional Leadership
  • Organizational Influence & Decision Making
  • Change Leadership & Adoption
  • Mentoring, Coaching & Talent Development

Responsibilities

  • Define the strategic direction, standards, and roadmap for enterprise infrastructure and core technology platforms.
  • Partner with engineering, operations, security, resilience, and business leaders to modernize infrastructure.
  • Simplify technology landscapes.
  • Improve resiliency.
  • Accelerate adoption of cloud and platform-based services.
  • Shape the future-state architecture for infrastructure, cloud, network, end-user, workplace, observability, service management, and operational platforms.
  • Ensure alignment with enterprise strategy, security requirements, and business outcomes.

Benefits

  • health insurance
  • dental insurance
  • mental health insurance
  • vision insurance
  • short-term disability insurance
  • long-term disability insurance
  • life insurance
  • AD&D insurance coverage
  • adoption/surrogacy benefits
  • wellness benefits
  • employee/family assistance plans
  • pension plans
  • global share ownership plan with employer matching contributions
  • financial education resources
  • financial counseling resources
  • paid holidays
  • vacation days
  • personal days
  • sick days
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