Lead Infrastructure Architect - Collaboration Technologies - REMOTE

CNO Financial Group, Inc.•Cincinnati, OH

2d•Remote

About The Position

CNO Financial Group’s IT team is hiring a Lead Infrastructure Architect – Collaboration Technologies to champion our collaboration platforms and drive enterprise-wide adoption. This role will lead architecture efforts across collaboration technologies such as Microsoft Teams, Outlook, SharePoint, and Viva Engage. This individual will also serve as a visible advocate and connector, engaging with IT leadership and business partners to align collaboration tools with business outcomes. The ideal candidate will bring presence, influence, and the ability to translate technical capabilities into meaningful impact for end users.

Requirements

Bachelor’s degree in Computer Science, Information Technology, or related computing major required or equivalent experience
Typically, 8 years of experience designing and implementing infrastructure solutions in Microsoft 365, Office 365, or similar environments.
Prior vendor management experience
Strong knowledge of collaboration platforms (Teams, Outlook, SharePoint, Viva Engage, etc.)
Demonstrated ability to serve as a subject matter expert, lead architect, and mentor.
Excellent interpersonal, written, and verbal communication skills.
Candidate location in US-based Central or Eastern time zones
Demonstrate strong knowledge of physical and virtual computing and understand the latest developments & changes in market conditions in the industry.
Can translate business needs into solution architecture requirements by understanding the functions and capabilities of new technologies and estimating the financial impact of solution architecture alternatives.
Possess the technical ability to serve as subject matter expert, lead architect, and mentor to team members
Have strong interpersonal skills in areas such as teamwork and facilitation.
Are a strong written and verbal communicator with good planning and organizational skills.

Nice To Haves

Master’s degree in Computer Science, Information Technology, or related computing major
Experience engaging with senior IT and business leaders to promote adoption and foster cross-functional partnerships
Strong executive presence, with the ability to communicate in a clear and compelling manner

Responsibilities

Designing and implementing strategies and roadmaps across the enterprise for collaboration technologies.
Developing a roadmap of the evolution of the collaboration infrastructure from current to future state.
Facilitating improved delivery of proposed solutions, by identification and documentation of technical and architecture technology requirements to be implemented by our team and third-party partners in a timely, cost effective, and integrated fashion.
Overseeing the implementation of systems and projects, ensuring alignment with architectural standards
Documenting all architecture design and analysis work
Collaborating with business partners, engineers, and leadership to advance business outcomes.
Working with 3rd party vendors and the Managed Services team to develop and implement technology-enabled roadmaps.
Analyzing new functionality on vendor roadmaps and proactively keeping leadership informed of upcoming technology features and changes.
Verifying compliance with all technical requirements.
Mentoring and supporting other members of the infrastructure architecture team and IT peers.
Resolving complex issues for executive leadership with urgency and precision, providing proactive troubleshooting and personalized service.
Supporting additional collaboration and communication technologies as needed, such as fax-to-mail and Zoom, to ensure seamless integration and user experience.