Lead, Infrastructure Administration Engineer

Prudential Financial • Newark, NJ

2d • Onsite

About The Position

Are you interested in building capabilities that enable the organization with innovation, speed, agility, scalability and efficiency? The Global Technology team takes great pride in our culture where digital transformation is built into our DNA! When you join our organization at Prudential, you’ll unlock an exciting and impactful career – all while growing your skills and advancing your profession at one of the world’s leading financial services institutions. We are seeking a highly experienced and driven Lead, Infrastructure Administration Engineer to lead a high-performing team in a fast-paced, dynamic environment. This role is critical to ensuring rapid incident response, maintaining business continuity, and continuously improving security operations. The ideal candidate combines strong technical expertise with proven leadership skills and thrives in environments requiring quick decision-making and adaptability.

Requirements

• 8+ years in Security Operations
• Experience managing network and perimeter security environments
• Hands-on experience with Check Point and Cisco ASA firewalls
• Hands-on experience with Proxy solutions
• Hands-on experience with Web Application Firewalls (WAF)
• Strong understanding of routing protocols
• Strong understanding of client/server architectures
• Strong understanding of network traffic flow (ingress/egress)
• Excellent communication and stakeholder management skills
• Ability to manage multiple priorities in a fast-paced environment
• Strong analytical and problem-solving abilities, including use of metrics and data
• Proven ability to lead, mentor, and grow technical teams
• Strong collaboration skills across technical and non-technical groups
• Experience providing strategic and operational guidance

Nice To Haves

• Zscaler (preferred)
• CISSP
• CCNP Security
• Or equivalent certifications

Responsibilities

• Oversee daily security operations, including incident and change management
• Provide technical leadership to ensure rapid incident detection and resolution
• Participate in and lead response efforts for Priority 1 and Priority 2 incidents
• Ensure operational readiness for troubleshooting and change execution
• Lead a distributed team of U.S.-based and offshore engineers (FTEs and contractors)
• Support career growth through coaching, mentoring, and skill development
• Foster a collaborative, accountable, and high-performance culture
• Act as the escalation point for critical security incidents
• Communicate effectively with senior leadership and business stakeholders
• Coordinate cross-functional response efforts to minimize business impact
• Partner with Perimeter and Edge Engineering teams to align operations with design
• Support rollout and operationalization of new security capabilities
• Review and approve operational changes with appropriate risk assessments
• Identify and escalate risks tied to changes or exceptions
• Maintain accountability for production changes
• Manage lifecycle and health of Firewall platforms
• Manage lifecycle and health of Proxy technologies (including Zscaler)
• Ensure systems are secure, updated, and optimized
• Enhance processes, workflows, and operational standards
• Drive measurable improvements in efficiency and security outcomes

Benefits

• Market competitive base salaries, with a yearly bonus potential at every level.
• Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.
• 401(k) plan with company match (up to 4%).
• Company-funded pension plan.
• Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
• Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period).

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed