Lead II - 1st Shift

GXO Logistics•Manchester, NH

About The Position

As Lead II, you will oversee the warehouse and its employees to help ensure operations run smoothly. The role includes training and coaching warehouse employees, assigning work, monitoring inventory and order processes, promoting customer service, enforcing company policies and safety procedures, and supporting warehouse management. The schedule is Wednesday through Saturday, 5:00 AM to 3:30 PM, with flexibility needed for planned and unplanned overtime, which may include weekends.

Requirements

At least 3 years of experience in a warehouse environment.
Knowledge of warehouse management systems and handheld scanners.
Availability to work a flexible schedule as needed, including planned and unplanned overtime, which may include weekends.
Ability to lift up to 50 pounds frequently.
Ability to operate a reach truck or cherry picker at a height of 23 feet or more.
Ability to tolerate hot or cold warehouse environments.

Nice To Haves

High school diploma or equivalent.
At least 1 year of supervisory experience.
Ability to work in a fast-paced environment.
Solid verbal and written communication skills.

Responsibilities

Train and coach warehouse employees, review workloads, and assign tasks.
Oversee processes to ensure inventory and orders are completed accurately and on time.
Use the warehouse management system correctly and maintain appropriate work documents.
Establish, maintain, and promote exceptional customer service.
Recommend employee development opportunities and/or discipline.
Interpret and enforce company policies and safety procedures to ensure compliance.
Safely operate various equipment and tools.
Provide support and backup to warehouse management.