Lead II - Day Shift
About The Position
At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of. As Lead II, you will oversee the warehouse and its employees to ensure our operations continue to run smoothly. As the Transportation Specialist, you will be responsible for tracking loads for all modes of transportation, while delivering a positive experience to our customers. If you’re ready to build a career with a dynamic global company, we have an opportunity for you to grow with GXO.
Requirements
- 3 years of experience in a warehouse environment
- Knowledge of warehouse management systems and handheld scanners
- Availability to work a flexible schedule as needed, including planned and unplanned overtime, which may include weekends
- 1 year of experience working in an administrative / clerical position
- Lift up to 50 lbs. frequently
- Take a reach truck or cherry picker to a height of 23+ feet
- Tolerate hot or cold warehouse environments
- The ability to work several sides of an issue to achieve resolution, including carrier, supplier, freight pay and internal customers
- Solid attention to detail
Nice To Haves
- High school diploma or equivalent
- 1 year of supervisory experience
- Ability to work in a fast-paced environment
- Solid verbal and written communication skills
Responsibilities
- Properly train and coach warehouse employees, review workloads and assign tasks
- Oversee processes to ensure inventory and orders are completed accurately and on time
- Correctly utilize a warehouse management system and maintain appropriate work documents
- Establish, maintain and promote exceptional customer service
- Recommend development opportunities and/or discipline for employees
- Interpret and enforce company policies and safety procedures to ensure compliance
- Safely operate various equipment and tools
- Provide support and backup to warehouse management
- Schedule delivery appointments
- Conduct freight tendering/carrier selection (with use of routing guide)
- Monitor carrier performance/compliance issues
- Perform data entry and track-and-trace duties
- Provide freight pay and claims resolution
Benefits
- paid time off
- medical/dental/vision insurance
- 401(k)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
