Lead HVAC Technician/Lead Installer

Trueline • Cambridge, MA

1d • Onsite

About The Position

We are seeking a Lead HVAC Technician / Lead Installer to join the field team in the Cambridge, MA area. This is a hands-on leadership opportunity for an experienced HVAC professional who can take charge of complex installations and service issues, mentor other technicians, and become the team's go-to technical resource while remaining active in the field.

Requirements

• Significant hands-on HVAC experience, ideally 10+ years.
• Previous experience as a Lead Technician, Lead Installer, Foreman, or senior field resource.
• Proven ability to independently run HVAC jobs.
• Strong HVAC installation background combined with advanced service diagnostics and troubleshooting skills.
• Broad residential HVAC experience and comfort working on a variety of system types.
• Ability and willingness to remain hands-on in the field.
• Experience mentoring, training, or providing technical guidance to other HVAC professionals.
• Ability to confidently work through unusual or complicated HVAC problems without relying on constant supervision.
• Valid driver's license.
• Basic personal hand tools.
• Ability to occasionally work more than 40 hours when project demands require it.

Nice To Haves

• Light-commercial HVAC experience.
• Experience with heat pumps and ductless/mini-split systems.
• Experience with rooftop units.
• Unico or other high-velocity system experience.
• Boiler experience.
• Previous responsibility for coordinating multiple technicians or installers.
• Experience working directly with customers in occupied residential and commercial environments.
• Interest in eventually growing into HVAC management, estimating, project oversight, or department leadership.

Responsibilities

• Lead residential and light-commercial HVAC installations from startup through completion.
• Take ownership of jobs in the field, coordinating work and ensuring installations are completed correctly.
• Diagnose and resolve difficult service, installation, and system-performance issues.
• Work across heat pumps, mini-splits, ductless systems, rooftop units, high-velocity systems, boilers, and other HVAC equipment.
• Serve as a senior technical resource for a team of approximately four HVAC technicians.
• Coach and mentor less experienced technicians when they encounter challenging technical problems.
• Balance installation responsibilities with hands-on service diagnostics and troubleshooting.
• Communicate professionally with homeowners, commercial customers, technicians, and internal team members.
• Help maintain high standards for workmanship, customer service, and job completion.
• As the department grows, potentially take on additional estimating, project oversight, or HVAC leadership responsibilities.

Benefits

• Company vehicle.
• Company-provided larger tools.
• Health insurance with 50% employer contribution.
• Dental insurance with 50% employer contribution.
• 401(k) with a 4% company match based on a 5% employee contribution.
• Company-paid short-term disability.
• Company-paid long-term disability.
• Company-paid $100,000 life insurance policy.
• PTO accruing at slightly more than two weeks annually.
• Flexibility for additional unpaid time off when needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed