Lead HVAC Tech

Viejas Casino & Resort•Alpine, CA

3d•Onsite

About The Position

Develops, maintains, and coordinates work schedules for the HVAC team, trains team members on departmental policies and procedures, and ensures adherence to guest service standards. This role involves overseeing the proper functioning of HVAC systems, minimizing breakdowns, and implementing maintenance programs. The Lead HVAC Tech also designs and estimates costs for new installations and repairs, diagnoses and oversees repairs of machinery and electronic components, and coordinates construction projects. They act as a project manager for contracted work, plan HVAC equipment layouts, and inspect facilities. The position requires ensuring repairs are made promptly, resolving guest requests and complaints, and maintaining effective communication with management and other departments. A strong understanding of new products, codes, regulations, and industry trends is essential, along with maintaining a clean and safe work environment. The role also involves performing other duties as assigned and delivering Viejas STYLE Service.

Requirements

Must be 21 years of age or older.
2 to 4 years of related experience in residential, commercial, and industrial HVAC construction.
Ability to lead and mentor a team.
Extensive knowledge and experience in the installation, maintenance, and repair of HVAC and refrigeration equipment.
Knowledge of proper use and maintenance of hand and power tools related to job functions.
Knowledge of building codes, rules, and regulations.
Demonstrated ability to read and interpret blueprints and system diagrams.
Good verbal, written, and interpersonal communication skills.
Ability to handle sensitive and confidential information.
Ability to work cooperatively with diverse cultures, work groups, and across the organization.
Ability to work in a professional high-pressure environment while demonstrating and maintaining good personal relation/people skills and a positive attitude.
Ability to multitask and work well under stress.
Must be a self-starter and able to adjust to change.
Must be able to work flexible hours during the day or evening including weekends, holidays, and all blackout dates.
Must be available for on-call and irregular hours.

Nice To Haves

Completion of an apprenticeship program by an accredited facility, preferred.
California driver’s license, preferred.
Supervisory/leadership experience preferred.

Responsibilities

Develops, maintains, and coordinates work schedule for the HVAC team.
Trains HVAC team on departmental policies and procedures and documents the training.
Assist in ensuring that departmental policies and procedures are followed.
Monitors and documents of team members’ guest service and technical performance.
Conducts and documents weekly safety training meetings.
Assists management in setting expectations, holding team members accountable for their tasks.
Responds to and handle work assignments in a timely manner.
Ensures HVAC systems function properly, minimizes breakdowns and other interruptions in service.
Trains staff on the expectations and responsibilities of their positions.
Ensure staff is trained in all departmental procedures, rules, regulations, and standards.
Develop and implement maintenance programs to maintain all HVAC systems, components, fixtures, and equipment according to established maintenance practices and manufacturer’s requirements.
Designs and develops detailed plans/specifications and cost estimates for new installations and repairs.
Develop a bill for materials, estimate hours, and submit completed job package to manager.
Oversees the repair of systems, components, fixtures, and equipment in response to trouble calls, work orders, or specific assignments for manager.
Diagnoses malfunctioning machinery with other maintenance workers, such as supervisors, electricians, and maintenance staff to diagnose the cause of the malfunction.
Tests malfunctioning machinery with other maintenance staff and electricians to diagnose the cause of the malfunction.
Ensures faulty electrical components of machines, such as relays, switches, motors, and refrigeration units are replaced.
Diagnoses and oversee the repair or replacement of faulty electronic components, such as printed circuit boards.
Ensures electrical motor bearings are replaced and motors are rewired.
Diagnoses and oversees the replacement of faulty refrigeration equipment in coolers and walk-in refrigeration units and equipment.
Coordinates construction projects with other supervisors within the department and other casino personnel.
Functions as project manager for work to be contracted to outside vendors to ensure that outside contractors comply with all aspects of their contract in a timely and cost-effective manner throughout the course of work.
Plans layout of HVAC equipment, ducts, fans, and thermostats, conduit and electrical apparatus in buildings.
Inspect buildings, facilities, and equipment and make recommendations to manager.
May be required to assist with estimating, material takeoffs, project specifications, maintaining files of specifications, blueprints, and diagrams generated from field investigations.
Assists with updating as-built drawings.
Ensure repairs are made as soon as possible with tools and material readily available.
Owns all requests and complaints, provides immediate resolutions and follows up to ensure guest satisfaction.
Ensures adherence to guest service standards as established by the department and the organization.
Keeps the management team informed on all pertinent information that may affect the department, and reports issues and problems as they arise, along with recommendations for solutions.
Maintains appropriate communication with management and other departments with a follow up to ensure completion of tasks that may affect the delivery of exceptional service.
Maintains knowledge of areas and technology.
Maintains knowledge of new products and tools, codes and regulations, and industry trends and techniques.
Ensures that a clean, safe, hazard-free work environment is maintained.
Adheres to all company and department policies, procedures, and standard operating guidelines.
Performs other duties as assigned.

Benefits

Retirement 401(k) with company match
Medical, Dental, Vision Benefits (80% paid by Viejas)
Paid Time Off (3 weeks of PTO plus Holidays, start earning from day one!)
Accident, Critical Illness & Disability Insurance Available
Employee Assistance Program
Bonus Eligibility for all Team Members
$5,000 tuition reimbursement per calendar year (Annually, no limit during duration of employment)
Unlimited Chiropractor Benefit with $10 co-pay
Gym Membership Reimbursement
Viejas Pit Stop Fuel Discount