Lead HVAC Service Technician (Residential)

Summers of Warsaw • Warsaw, IN

11d • Onsite

About The Position

Summers Plumbing, Heating & Cooling in Warsaw, IN is looking to hire a full-time Lead HVAC Service Technician – Residential Team Lead to work directly in customers' homes diagnosing and repairing HVAC systems while also supporting and mentoring the service team. This is a hands-on leadership role where you'll continue running service calls while helping guide technicians and lead weekly trainings. We are a locally owned and operated business based right here in Warsaw. Our owner is actively involved day-to-day, works alongside the team, and is focused on helping experienced technicians grow into leadership roles. This is not a corporate environment-we're building a strong, high-performing team within our local community. Summers has delivered reliable plumbing, heating, and cooling services at fair prices since 1969. Our focus on 100% customer satisfaction is reflected in our strong reputation and customer reviews. Our technicians are known for being professional, honest, and easy to work with. We take our work seriously and hold high standards, but we also believe in creating an environment where people enjoy what they do. Our leadership team is hands-on and accessible, and we're committed to building a workplace where employees feel supported and valued.

Requirements

• 5+ years of residential HVAC service experience
• Strong troubleshooting and diagnostic skills across residential systems
• Willingness to participate in an on-call rotation
• Valid driver's license with a clean driving record
• Must live within 30 minutes of our Warsaw location
• Ability to provide great customer service
• Ability to help others improve
• Ability to clearly explain technical information to homeowners
• Ability to stay organized, professional, and efficient

Nice To Haves

• Interest in mentoring and supporting other technicians
• Comfortable leading team trainings

Responsibilities

• Diagnosing and repairing HVAC systems in customers' homes
• Supporting and mentoring the service team
• Running service calls
• Guiding technicians
• Leading weekly trainings
• Participating in an on-call rotation
• Leading ride-alongs and training sessions

Benefits

• 2 weeks of vacation after 90 days (pro-rated)
• Paid holidays
• 401(k) plan
• Health, dental, and vision insurance
• Company-paid life insurance
• Short-term and long-term disability
• Company phone and iPad
• Gas card and take-home van
• Company-sponsored lunches and team events
• Paid education
• Relocation assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed