Lead HVAC Installer - Residential Retrofit

Cline's Heating and Air • Spokane Valley, WA

15h • Onsite

About The Position

We are looking for a Lead Residential Retrofit Installer who operates at a high level and takes real pride in their work. This role is for someone experienced in residential change-outs and retrofit installs who can lead jobs from start to finish inside people's homes, set the tone for the crew, and consistently deliver clean, high-quality installs. You will be hands-on, solutions-driven, and expected to execute with urgency, precision, and respect for the customer's home.
If you're the type who holds a high standard, treats every home like it's your own, gets the job done right the first time, and wants to grow with a team that refuses to be average, you'll fit right in.
At Cline's Heating and Air, we don't just install HVAC systems. Follow us on social media to see what we are all about! We walk it how we talk it and are setting the standard for quality, expertise, and customer satisfaction in our market. As Spokane's most reliable HVAC company, we have been serving homeowners, businesses, and contractors since 1988 with a commitment to excellence that goes beyond just getting the job done. We believe in building lasting relationships, not just with our customers, but with our employees and industry partners. Our team is made up of high performers who take pride in their craft, support each other, and never settle for average. Cline's is the fastest growing HVAC in the region, we love to win and are looking for other A team players. We invest in ongoing training, the best tools and technology, and a work culture that values accountability, growth, and teamwork. At Cline's, we offer competitive wages, career advancement opportunities, and a company culture that feels like family. Whether it's a company BBQ, team outings, or simply celebrating wins together, we believe in creating an environment where people love to work.
If you're looking for a company that values excellence, integrity, and the pursuit of being the best, Cline's AC is the place for you.

Requirements

• A high school diploma or GED is mandatory.
• At least two (2) years of experience in the HVAC industry is required to ensure a solid foundation of practical skills and knowledge.
• Candidates must possess in-depth technical knowledge of residential HVAC systems and the installation process. This includes the ability to read and interpret equipment specs and HVAC wiring diagrams effectively.
• A valid driver's license with a clean driving record is essential for this role, as it may require travel to different job sites.
• Candidates must have passed or be willing to obtain the EPA Certification.
• Obtaining NATE certification within the first 12 months of employment is expected, with continuous education and company support provided to facilitate this achievement.
• 3+ years of lead residential HVAC install experience.
• WA 06A or 07 trainee card accepted; 06 and/or 07 license preferred.
• EPA Certification.
• Friendly & Communicative: You connect easily with homeowners and colleagues alike.
• Problem-Solver: You thrive on troubleshooting and delivering effective solutions.
• Detail-Oriented: You catch small issues before they become big problems.
• Tech-Forward: Comfortable with tablets, digital gauges, and ServiceTitan.
• Team Player: You hold yourself and the team accountable to deliver on our promises.

Responsibilities

• Lead and supervise end-to-end residential retrofit and change-out installations from start to finish.
• Read and interpret load calculations, equipment specs, and job scopes to determine equipment layout and installation requirements.
• Install furnaces, heat pumps, air conditioners, air handlers, ductwork, line sets, and control systems with precision in occupied homes.
• Commission systems: work with technicians to perform start-up checks, calibrate controls and safety devices, verify airflow, refrigerant charge, and proper operation.
• Protect the customer's home with drop cloths, clean staging, and a spotless jobsite before, during, and after the install.
• Mentor and train installation crews, assign tasks, review workmanship, and enforce our quality standards.
• Coordinate with the install director, comfort advisors, and other trades to keep jobs on schedule and within budget.
• Conduct on-site troubleshooting and make real-time decisions to resolve installation challenges.
• Ensure all work complies with manufacturer specifications, local codes, and OSHA safety regulations.
• Manage material orders, inventory, and equipment staging for each job.
• Maintain accurate job documentation in ServiceTitan: time logs, change orders, sign-offs, and close-out reports.
• Communicate clearly with homeowners: explain system operation, answer questions, and ensure complete satisfaction.
• Uphold a clean, organized worksite and enforce best-practice safety protocols at all times.

Benefits

• $30-$45/hour dependent on experience plus bonuses.
• Company-provided vehicle, cell phone, and tablet.
• Dynamic team environment with opportunities for advancement.
• Paid holidays and vacation.
• Our family of employees participate in team workouts, hunting trips, camping trips, BBQ's and other fun activities throughout the year.
• Uncapped commission for ALL team members. Earn 3% on any residential sales that come from a referral from you. We will give access to any marketing tools or call lists if a team member wants assistance in earning additional income.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED