Lead HSS - Clinical Informatics/Clinical Application Coordinator

Aptive • UNAVAILABLE, UNAVAILABLE

13d

About The Position

Aptive is seeking a Lead Health Systems Specialist with deep clinical informatics and VA/VHA clinical applications experience to lead hands-on informatics support for EHR transition, VistA/CPRS sustainment, field readiness, and clinical workflow improvement initiatives. This role will supervise and mentor clinical informatics resources, coordinate site-facing support, analyze clinical information system issues, develop recommendations, and guide execution of tasks that help VA facilities maintain safe and effective clinical operations during modernization. The ideal candidate is a senior Health Informatics Specialist / Clinical Applications Coordinator with extensive VistA/CPRS, clinical applications, data analysis, and VHA stakeholder engagement experience.

Requirements

• Bachelor's degree in health informatics, healthcare administration, nursing, information systems, public health, or related field; additional specialized experience may be considered in lieu of degree when contractually permissible.
• 8+ years of clinical informatics, health systems, clinical applications, or EHR support experience; 15+ years preferred for KP alignment.
• Experience supporting enterprise clinical information systems that enable high-quality, efficient, and safe patient care.
• Experience leading or participating in clinical process evaluation, clinical decision support, EHR/order-entry system implementation, management, evaluation, or continuous improvement.
• Hands-on experience with VistA/CPRS and VA clinical applications; HIS/CAC experience strongly preferred.
• Experience managing or mentoring others in a clinical informatics or healthcare operations environment.
• Ability to obtain and maintain a public trust clearance.
• Legal authorization to work in the U.S.

Nice To Haves

• 20+ years of VA/VHA clinical informatics, HIS/CAC, or clinical applications experience.
• Experience supporting HITT, IRCP, CIOC, HI CoP, EHRM, Clinical Reminders, VistA/CPRS education/training, or facility cutover support.
• Experience developing site-specific transition plans, readiness scorecards, data quality checks, and field support processes.
• Knowledge of VA facility operations, VHA communications norms, clinical workflows, and patient safety considerations.
• Clinical background, coding certification, nursing, allied health, informatics certification, or related credential.
• Strong client-facing communication, facilitation, training, documentation, and problem-solving skills.

Responsibilities

• Lead clinical informatics support for VA facilities transitioning from VistA/CPRS to Oracle Health/Cerner, including planning, readiness, cutover, and post-transition support activities.
• Supervise, coordinate, and mentor Health Informatics Specialists, Clinical Application Coordinators, and other clinical informatics SMEs.
• Support CPRS Transition Plan activities, readiness tracking, field support requests, issue resolution, and clinical applications configuration guidance.
• Provide expert VistA/CPRS support for Clinical Reminders, order menus, notifications, consults, notes, alerts, templates, reports, and related clinical applications.
• Perform program and data analysis using VistA FileMan, VSSC, Pyramid Analytics, BISL reports, Excel, Power BI, or similar tools to inform operational recommendations.
• Engage VAMC informatics staff, VA program offices, EHRM teams, OIT stakeholders, and Government leads through meetings, office hours, presentations, and direct support.
• Develop and review SOPs, operational guides, training materials, scorecards, dashboards, request logs, FAQs, SharePoint resources, and other field-facing artifacts.
• Identify risks to clinical operations, data migration, readiness, and user adoption; recommend practical mitigation strategies.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior