Lead Housekeeper

Vail Resorts • Leavenworth, WA

9d • Onsite

About The Position

The Team Lead Housekeeper is responsible for the management of contractors and internal employees in order to maintain the cleanliness of many different areas on the mountain and at the bases of the resort. The essential job function is to manage and assist in the cleaning and inspection of facilities to ensure the cleanliness and safety of property, guests, and personnel. This position manages multiple third-party contracted staff.

Requirements

• Valid Drivers License
• Ability to be trained on and operate snow blowers
• 1-3 years of previous housekeeping experience preferred
• Must be able to communicate in English
• Ability to work a flexible schedule including split shifts, nights, holidays, and weekends
• Must be able to lift and carry up to 50 lbs.
• Must be able to stand for extended periods, up to 4 hours while consistently bending and lifting
• Detail-oriented, self-motivating, and strong communicator, both written & verbal

Nice To Haves

• guest service or hospitality a plus
• bilingual a plus
• Experience related to vacuum/equipment repair, plumbing, carpet cleaning, etc. a plus
• Must be flexible, adaptable, versatile, and responsive to the needs of the housekeeping responsibilities

Responsibilities

• Clean restrooms, offices, and common areas at the property ensuring adherence to Vail Resorts quality, health, and safety standards.
• Replenish amenities in areas including, but not limited to restrooms, offices, and common areas
• Maintain inventory and organization of housekeeping supplies in work areas and storage closets
• Report any lost and found items, damage, safety concerns, maintenance needs, accidents, or injuries to management
• Train, monitor, and delegate tasks to new employees ensuring adherence to company housekeeping policy and standards
• Provide excellent customer service to all guests, teammates, and management; responding promptly to any requests
• Handle resort trash, compost and recycling
• Minor restroom plumbing repair, vacuum repair
• Snow removal with hand tools and snow blowers
• Provides day-to-day work direction for team members
• Enforce policies, procedures and safety guidelines
• Hold daily team meetings and weekly safety meetings alongside manager
• Other duties as assigned.

Benefits

• Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed