Lead Healthcare Services Software Engineer

Blue Cross and Blue Shield of Louisiana•Remote-LA, LA

About The Position

Working without supervision and with extensive latitude for independent judgment, the Lead Healthcare Services Software Engineer designs, develops, documents, tests, and debugs new and existing software systems and applications for market sale or large-scale proprietary internal use. The role serves as a technical expert on development projects and participates in the full software development life cycle, including requirements analysis and design. It involves writing technical specifications from conceptual designs and business requirements; supporting, maintaining, and documenting software functionality; evaluating new technologies; analyzing code and configuration to identify and correct errors; and consulting with end users to prototype, refine, test, and debug programs. The position is accountable for complying with laws and regulations associated with its duties and responsibilities. The role gathers and documents stakeholder requirements, assesses technologies, creates technical specifications or data models, develops and maintains internal applications, and tests and troubleshoots software solutions. It also develops automated or AI-driven testing methods, supports Principal trainers in training environments, provides technical guidance and training to less experienced peers, documents system problems and resolutions, and oversees configuration and change management. The position is performed in a normal, clean office environment with normal noise levels. Work is predominantly performed while standing or sitting. Residency in or relocation to Louisiana is preferred. Applicants must be authorized to work in the United States for Louisiana Blue without employer-sponsored immigration support.

Requirements

Bachelor's degree in Computer Science or a related field, or four years of related experience in lieu of a bachelor's degree.
Seven years of software development experience.
At least five years of IT experience using general development technologies such as C#, SSRS, SSIS, SQL coding, XML, Azure Data Factory, or GitHub Copilot, or a comparable computing language such as .NET, BI, or ERP as approved by the hiring manager.
Understand and have experience with all aspects of the software development life cycle (SDLC).
Ability to think strategically and balance long- and short-term priorities.
Ability to establish and maintain trust and confidence with clients and strong working relationships with business and technology partners at all levels.
Ability to exercise sound judgment and collaborate effectively with peers, subordinates, and superiors.
Ability to multitask and prioritize a heavy workload in a fast-paced, dynamic environment.
Understanding of business operations and key business drivers.
Authorization to work for Louisiana Blue in the United States without employer-sponsored immigration support.
Ability to comprehend, document, calculate, visualize, and analyze.

Nice To Haves

Master's degree preferred.
Residency in or relocation to Louisiana is preferred.

Responsibilities

Gather information from stakeholders and document functional, system, and data requirements.
Assess available technologies and create detailed technical specifications or data models for new or modified internal applications and systems.
Develop and maintain internal systems and applications using various programming languages.
Test, analyze, and debug applications and systems to identify and fix problems.
Create detailed test cases from development specifications and business requirements, and analyze test results to verify that technology solutions meet business needs.
Provide support to Principal trainers as needed in training environments.
Research and stay informed about new technology and development tools.
Develop automated or AI-driven testing methods.
Provide leadership, advice, and training to less experienced peers.
Document system problems and resolutions for future reference.
Provide technical support and troubleshooting for software application issues.
Perform configuration and change management oversight.
Participate in the full software development life cycle, including requirements analysis and design.
Write technical specifications based on conceptual designs and stated business requirements.
Support, maintain, and document software functionality.
Identify and evaluate new technologies for implementation.
Analyze code and software configuration to find causes of errors and revise programs as needed.
Consult with end users to prototype, refine, test, and debug programs.
Comply with laws and regulations associated with the role's duties and responsibilities.
Perform other job-related duties as assigned within the scope of responsibilities.