Lead Hand - Chef d'équipe de tri

Intelcom•Montreal, QC

1d•Onsite

About The Position

Intelcom | Dragonfly is Canada’s leader in last-mile logistics, with over 100 sorting stations across three continents. Our vision is to deliver fast, accurate, and reliable service powered by cutting-edge technology. This position is crucial to our operations, acting as a key point of contact and leadership within the sorting and logistics process.

Requirements

Health & Safety compliance
Safe working methods and behaviors enforcement
Ability to conduct safety audits and warehouse checks
Ability to ensure team meets safety standards
Emergency response capability
Leadership skills to motivate and lead sorters
Mentoring and support skills for Package Handlers
Coaching and mentoring skills for warehouse associates
Ability to train new hires
Responsiveness to changes and unforeseen events
Ability to forward special cases to supervisors/managers
Ability to perform assigned tasks by supervisors
Support supervision of sorting, scanning, and processing packages
Ability to setup sorting layout
Ability to assist with sorting packages and envelopes
Ability to assign labour and manage workforce deployment
Data entry skills
Ability to unload trailers and verify freight against manifests
Ability to load and unload pallets
Ability to handle driver credentials, BOL exchange, and secure docking
Warehouse organization skills

Responsibilities

Ensure compliance with Health & Safety protocols and maintain a hazard-free work environment.
Enforce safe working methods and behaviors within the team.
Conduct safety audits and warehouse checks.
Make sure everyone meets safety standards.
Respond to emergencies as required.
Lead the unloading of the truck, ensuring team efficiency and enforcing safety measures.
Motivate and lead sorters; be their point of reference.
Mentor and support Package Handlers during the sort process.
Coach and mentor warehouse associates, including training new hires.
Respond quickly to requests for changes and unforeseen events.
Forward special cases to supervisors or managers.
Perform related tasks assigned by supervisors.
Support the supervision of sorting, scanning, and processing packages (including defective items and returns).
Setup sorting layout.
Assist with sorting packages and envelopes as needed.
Assign labour and manage workforce deployment as required.
Perform data entry as needed.
Unload trailers and verify freight against manifests.
Unloading and loading of pallets.
Handle driver credentials, BOL (Bill of Lading) exchange, and secure docking.
Ensure warehouse cleanliness and organization.
Other duties as assigned